Complaint Review: Just Answer - Internet
- Just Answer Internet USA
- Phone: 18005095721
- Web: Just Answer.com
- Category: Advertising / Deceptive
Just Answer Deceptive Advertising Internet
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I wanted to ask a question regarding replacing a cord for my camera printer and was directed to this site.
After reading the parameters, I understood that it would be $5.00 to answer my question and $14.00 per month if I wanted to use the site regularly. I did receive an answer to my question, but 2 separate charges appeared don my bank statement-$5,00 and $14.00.
I then went on line and eventually called JustAsk.com and spoke with a customer service representative who was singularly unhelpful. She confirmed that my cancellation of their monthly service that you are autometically enrolled in when asking a question had been successful and then stated that the cost for asking 1 question was $19.00-not $5.00 as was presented on their website.
If I had known that the cost for answering 1 question would be $19.00, I certainly would not have used the service. This is deceptive advertising and the service is not worth $19.00 per question.
This report was posted on Ripoff Report on 12/12/2016 10:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/just-answer/internet/just-answer-deceptive-advertising-internet-1342711. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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