Just Brakes EX manager had seen and done immorral acts first hand realizing how bad it was I left have proof of how they do this and get away with it including physical Denver Colorado

Here Here. Just Brakes is a total rip-off and scam. I've been trying to get my car brakes working now for the past year, and after spending over $1,000 to have them built, re-built, etc and all that BS they feed you on thier bait-n-switch scam, the brakes still squeal, grind and squeak. Every single month I've had my car in there for "warranty service", somtimes every 2 weeks. Each time, 2 weeks later, they start squeeking or grinding again.

We finally tried to get them to admit they screwed up and the 2 times the calipers were rebuilt and the new ones we bought, including new rotors and the 4 times rotors had been machined, as well as the two dozen sets of pads, shoes, hardware, and other BS that has gone into the car, I could have just bought another car. It would have been cheaper to replace the transmission, sheesh.

Unfortunately we didn't see these posts until now, as we ourselves want to help consumers avoid this scam company.

For the benefit of what it's worth, since all of them seem to be like this, we were dealing with the Just Brakes in Northglenn, CO, 920 E 120th Ave # A, Northglenn - (303) 450-3191. We had to deal with Dan, the manager at that location who fed my wife a ton of BS about putting on the top of the line pads and hardware and there should be no problems, then, a month later Dan tells us that the rotors are at the end of thier life, yeah, the brand new ones that were put on 6 months ago, that's rich! I thought rotors lasted longer than 6 months, but apparently the same OEM ones I had from the factory on my car lasted 6 years no problem. Funny how that works.

The guy that started all of though, Lanny, the former manager at this store, was simply relocated to a store in Lakewood, CO: 7817 West Jewell Avenue, Denver, CO 80232, (303)763-5454.

Do Not Use Just Brakes. They will rip you off. And I'm especially inclined to state from experience that both of these shops will rip you off, because these managers have done it to me and countless other people.

My wife and I will be suing. In the meantime, if you're feeling like you need brake work done, find a local mechanic or go to a place you know is reputable, not Just Brakes.

Thanks so much. I had recently gone to the dealership in order to have my transmission fixed where they recommended that I soon replace my pads and front rotors. Trying to save money after recently being laid off my friend suggested I try Just Brakes that maybe I could save money. I took my car in and I received the sales pitch you listed verbatim. Thank goodness I wouldn't let let them touch my car the same day instead I came home and checked the internet and read your report. I went back the next day and they would not put my car down, I almost had to call the police. I took my car to the dealership and I asked them to pay special attention to the calipers, upon which they told me there was not a thing wrong with them. The guy at the dealer told me, "let me guess, JUST BRAKES, did they tell you the bolt was fused on their too?" Thanks you helped me say no and saved me spending an additional $700, in the end the dealership was only $60 more than just brakes quote.

its not a rip off its a service all cars come with these parts from the FACTORY do they put used parts on there cars? why should we? do you use the same oil when you change it ? The work we perform would cost you more some where else. Putting parts on your braking system back to or as close to oem spec is not a rip off no matter what you say, its safer, suggest or required don't be afraid to ask questions this is how you know. there is no quota it is a goal its a business good luck to you all and j why do dealers have mechanics and service advisers same as us at least we offer to show the customer and yes there are people out there who are and will ripp you off any where you go customers don't be afraid to ask questions we will take the time to explain. why do stores have a dollar menu's? why do they have buy one get one free to generate busniess

To all who keep this complaint going

I am a former manager with Just Brakes considered one of the ballers

I not only made mega $ with the company ripping customers off but I was trained to do so by a long line of corp trainers ie THE WAY SCHOOL PRODUCTION SCHOOL PHONE SCHOOL these schools were given two times a year to all management each.

It is corp wide and the same store to store you say not all shops are like that your right

But all Just Brakes shops are because they are trained to be. If you are not selling calipers on every car you are in trouble and will loose your store to someone who will heres the corp walk around and this goes for EVERY CAR OR TRUCK

Hi Mr. Mrs. ----------- the reason you car is squeking grinding is you calipers are binding i need to rebuild or replace them along with the hardware i cant reuse moving on to the rear These are your wheel cylinders they operate your rear brakes I'm just going to look inside this dust boot to check for leaks or corrosion sure enough heres your whole problem they arnt working right i need to replace them along with the springs i cant reuse the rotors and drums measure ok but we wont know untill we machine them if they will be any good we'll let you know looking at the service get him a price to fix this car we shouldn't have a problem getting it done today .

This is all done at the car so the customer has no time to think about it we are taught to do just this why would you not want the customer to,have time to think about it well when your ripping someone off it's gotta be fast.call Just Brakes at 1 888 747 5504 and complain to owner Perry Cloud vp Stuart Manning or any of the cust service reps Bill Robb seinor director of cust service bob Marshall , Chris Coomer , or Jim Shipp Plain and simple stay away from Just Brakes if you want a brake job But by all means go to them if you want a complete overhaul of your brake system cause thas what your going to get f**ked

the truth hurts Jennifer but it's still true

Denver

E,

If you ran an ethical shop, and did work that was only truely necessary, then you are an exception in the JB organization.

And I really don't consider the unethical shop managers as "bad apples". They are just doing what JB corporate tells them. That's where the real problem is. Corporate trains it's managers to find as many "problems" as possible with a customer's brakes, and then charges out the a-hole for parts and labor.

Like I said, I'll bet dollars to donuts that I can take any vehicle, no matter how new or old, to just about any Just Brakes, and they will try to charge me up the yang for parts/labor I don't need. That is their Standard Operating Procedure.

And what's the deal with the "if you don't get the work done that we recommend, we won't honor our own warranty on the friction re-line" line? I'd bet that if I take my Taurus in and demand they only do the friction re-line, I would "mysteriously" develope brakes problems shortly thereafter when I have none now. Because the technician would do something to make my brakes seem to be going bad. Then I would take my car back, and they would say "see, shouldv'e got the work done we recommended".

And don't try to tell me it doesn't happen. I have read that exact same story way too many times on this website alone.

Oh, and by the way, want a good laugh? Then visit www.justbreaks.com. This was created by a very disgruntled customer. I thought it was a riot.

Yeah ok say what you want to say but nothing i have said or stated is a false or a half truth it is simply and will always be the full truth. Now i understand that you have to justify your sense of morals by believing what you did at Just Brakes was moral and ethical. Well heres the thing IT WASNT and there is nothing you can say or prove to make what you and i did right. And to be perfectly honest E trust me when i tell you this. When you start to accept what you and i did as a unethical buisness measure and can full admit this company is a brute thug that lures people in on a bait and switch and if they dont believe our lies we have strong arm tactics we use to get the work complete the better youll sleep at night. But until then good luck with your racing career i hope that what you did at Just Brakes doesnt haunt you for the rest of your life cause i can personnally say im still botherd with it to this day

Yeah ok say what you want to say but nothing i have said or stated is a false or a half truth it is simply and will always be the full truth. Now i understand that you have to justify your sense of morals by believing what you did at Just Brakes was moral and ethical. Well heres the thing IT WASNT and there is nothing you can say or prove to make what you and i did right. And to be perfectly honest E trust me when i tell you this. When you start to accept what you and i did as a unethical buisness measure and can full admit this company is a brute thug that lures people in on a bait and switch and if they dont believe our lies we have strong arm tactics we use to get the work complete the better youll sleep at night. But until then good luck with your racing career i hope that what you did at Just Brakes doesnt haunt you for the rest of your life cause i can personnally say im still botherd with it to this day

Yeah ok say what you want to say but nothing i have said or stated is a false or a half truth it is simply and will always be the full truth. Now i understand that you have to justify your sense of morals by believing what you did at Just Brakes was moral and ethical. Well heres the thing IT WASNT and there is nothing you can say or prove to make what you and i did right. And to be perfectly honest E trust me when i tell you this. When you start to accept what you and i did as a unethical buisness measure and can full admit this company is a brute thug that lures people in on a bait and switch and if they dont believe our lies we have strong arm tactics we use to get the work complete the better youll sleep at night. But until then good luck with your racing career i hope that what you did at Just Brakes doesnt haunt you for the rest of your life cause i can personnally say im still botherd with it to this day

Yeah ok say what you want to say but nothing i have said or stated is a false or a half truth it is simply and will always be the full truth. Now i understand that you have to justify your sense of morals by believing what you did at Just Brakes was moral and ethical. Well heres the thing IT WASNT and there is nothing you can say or prove to make what you and i did right. And to be perfectly honest E trust me when i tell you this. When you start to accept what you and i did as a unethical buisness measure and can full admit this company is a brute thug that lures people in on a bait and switch and if they dont believe our lies we have strong arm tactics we use to get the work complete the better youll sleep at night. But until then good luck with your racing career i hope that what you did at Just Brakes doesnt haunt you for the rest of your life cause i can personnally say im still botherd with it to this day

There are always going to be a few bad apples, i dont care where it is.

I am not employed there due to a promise I made to a friend and a career opprotunity that has arisen with him once again. I am pursuing a racing career that has finally come available. Just like the work I did with just brakes, it took years of dedication, networking and patience to get where I will be, just like working my way from a bare bones part time shop hand into a center manager.

Please do some research before you make the statements you make. For the same ammount of work, the dealership will charge a huge ammount more than what JB does.

I wont go into specific pricing, but there is not that much of a markup on the parts. Alot less than you'd think.

If you look at the parts vs parts&labor on many of the items, there is a huge difference on hydraulic parts. There is more labor in the hydraulic system than anything.

As for your new taurus, even though it is now running a Brembo brake system(standard on 90% of ford cars after 03, other 10% are ATE and trucks are mostly still bendix) there are some issues that I can tell you about. Taurus's built before 9/03 for the 04 model year had a few TSB's that your dealership should take care of for you, wont be free as their not recalls but they are issues that need to be addressed. There was one regarding front axle nuts being overtorqued causing premature bearing wear, and if your taurus is equipped with rear drum, a TSB on the hub bearing nut replacing it with a unit with a different type of retaining washer to better secure the hub assembly.

Just Brakes has its problems. Just like every other automotive service company out there. If you look at the overall industry, NO shop maintains 100% customer satisfaction.

As for the hardware pricing, if a kit is not a stocking kit, it is charged accordingly. I can defend my own actions and those of my crew as I know what went on in my center, and have no complaints about what was done as it was all legitimate and true to the Just Brakes policies and my own morals and ethics. I understand that it is not easy to understand and accept that there is ALOT more to the brake system than pads and shoes, rotors and drums etc, but MY first concern, has ALWAYS been the safety and well being of my customers, and it will continue to be that. J's comments are alot of half truths and alot of things taken out of context.

The Way is in no way saying take all their money and run. The Way is about doing the right thing, fixing the cars, and making people safe and happy. Bottom line is that I did not design the car, I did not build the car, and I did not drive it or break it. All I wanna do is fix the car. I understand that you had a bad experience with Just Brakes and i'm sorry for that, I really am.

I wish the company would get more aggressive with the bad apples, but unfortunately, they will always be there. I dont agree with them, and dont feel that they have any place in the industry as they make every single person in it look bad. The Automotive industry as a whole has always had a hard time being seen in the proper light. We are always the last place people want to go, but its a nescessity. People will always have cars, and those cars will always have problems. I wish you the best of luck in finding a mechanic that you can trust and feel comfortable with and I'm sorry that Just brakes couldn't do that for you. I would ask that you give them another chance, however I would understand if you opt not to. After the experience you had i honestly wouldn't blame you.

Take care,

E,

If Just Brakes is such an ethical company, with highly trained technicians, then how come there are so many reports here about them (13% of all automotive complaints as I had posted earlier).

And how come an undercover investigation in Florida turned up 3 Just Brakes shops that were trying to convince the customer they needed new caliphers, rotors, hardware, rebuilt MCs, etc. when the brakes were inspected just beforehand and determined there were no problems except needing a friction reline? And don't say it's just those shops. It happens at all of them, if the reports here are any indication.

I'd be willing to bet that I could take my new 2004 Taurus (14K miles) down to any Just Brakes right now for a "4 Wheel Friction Reline" for $99.88, and not get out of any of them without the standard "you need to replace this, we need to rebuild that" BS.

The only reason for the existance of Just Brakes is to make as much money off each customer as possible, not to provide a quality brake job at a descent price. I have even seen some reports from people who said they were ripped for $700-$1000 for a brake job. What universe is Just Brakes in? Even dealerships won't charge upwards of $700 for a complete brake system rebuild.

And I understand the concept of marking up parts for a profit, but $60 for a hardware kit? That is absolutely ridiculous. What does it cost JB, $5?

If you love JB so much, why are you no longer employed there?

E-

Referring to J you said "I find it incredibly unfortunate that an individual with minimal knowledge about the mechanics of a system will assume to learn through osmosis things that take many years of dedication and pratical knowledge to learn in detail" why the hell did your company "Just Brakes" hire him? I don't know about you but any company that will assume work on "Land rovers & Porsches" better have staff with more than "minimal knowledge". Glad I live in a country with consumer protections.

J, you called me numerous times stating yourself "I dont know what i'm talking about with this stuff". Kinda said it yourself. There is a reason just brakes spends the money they spend on training and there is a reason there is an inspection team. Unfortunately there will always be those dishonest people who are out doing nothing but chasing the dollar. I know for a fact the Manager you were under, does not do that. The job of every just brakes employee is to make sure the job is done properly to get the maximum life out of the brakes.

You say every car does not need items like disc hardware or return springs. Why then, does Bendix, Kelsey-Hayes, Ate, Girling, Lucas, Nissin, Aisin and Akebono(all OEM Brake system designers) reccomend replacing them at every pad/shoe replacement. These parts are wear items. They are designed to wear out so more expensive parts, namely knuckles/bridges, backing plates, drums/rotors, wheel cylinders etc don't wear out.

Look at the mechanics of the brake system. It works purely on friction. Friction is heat energy transferred into a useable kinetic energy. Key word there, heat. You heat up rubber, it melts and hardens. A seal that doesn't flex is not doing its job. 99% of the technical information at Just brakes comes from the OEM's of these systems through some of the most knowledgeable individuals i have ever had the pleasure to work with. The other 1% is company policy regarding customer safety being the #1 priority.

As for the markup, what company does not mark up parts? What company does not charge for services? The one thing that every company you find has in common, profit and loss. All companies are in business to make money, doesn't matter who it is. Yes, these services cost money. Unfortunately some vehicles cost more to service. A Land Rover is not a Lumina. A Porsche is not a Corolla. When you spend $50,000 or $60,000 on a vehicle, it probably will NOT fall under something that qualifies for the 99.88 brake service. The parts for those vehicles can easily run into the multiples of hundreds of dollars.

I find it incredibly unfortunate that an individual with minimal knowledge about the mechanics of a system will assume to learn through osmosis things that take many years of dedication and pratical knowledge to learn in detail. I have over 10 years of mechanical experience, 6 of those with Just Brakes. There is alot to learn, and the technology is constantly changing. The individuals running the centers for Just Brakes are more than willing to take the time with each and every customer to walk you through each and every component in the brake system until you completely understand every aspect of it. They are not there to rip you off, they are there to help you understand your brake system and what the effects of not doing some repairs will have on the overall system.

Brakes are the second most imporant part of a car, right behind tires that keep it on the road. There is absolutely nothing immoral about informing someone what their brakes do, how they work, and what is wrong with them.

I am no longer with the company, however I do stand behind the work that they do, and maintain that it is the BEST in brakes.

Jennifer,

Here is the bottom line: Just Brakes is a company out to rip-off the average consumer. Even if they do have a few "honest" employees.

To that end, I have but 2 suggestions:

1. Consumers - Do not go to Just Brakes. They will rip you off.

2. Just Brakes employees - Get out as fast as you can and find a job with a reputable company.

The end.

Whatever dude, u keep proving my point that u must be a disgruntaled ex. U are a waste of my typing obviously, I have not lied one time, as u have repeatedly. They do not have "quotas", other markets have taken out Colorado in the past. But, I give up replying to ur goober self, this is not worth the stress of wanting to meet u in person. Which I would love, so I could prove to u in person that I am female and not JB material. I'm an at home mom, with free time on my hands, just tryin to give my on input. Ever heard of Freedom Of Speech? Why can I not put in my consumer suggestions, u sure can put in enough complaints to put Bush/Kerry to shame. Why do u have so much time on ur hands, can't find work, u get fired for something really bad? Whatever this is my last response to ur lame but*. If ur ever in Cleveland, wear a sign that says "J", then we will argue more. Later Goober

I know for a fact that no single manager can meet there quota by being honest. Its never happened and it wont happen. Its the law of averages. I worked in the colorado stores. Just for your info colorado stores are the top market for just brakes. i got documentaion from national store sales to prove this and i can get up to date proof now. Now tell me this if the top market store cant sell honest work and meet there quota then how do the other markets do it. Heres the answer THEY CANT. Now if your so called friend which i think dont exist cause i think your a employee yourself, say they are meeting quotas and being honest guess what... YOUR PRETTY GULLIBLE cause there is no way. And as for the ones that do do things the honest way (which there has been in my market) they dont last a MONTH. They get ridden so hard that they quit or they eventually get fired for job performance. The reason why is simply because of foot traffic being that these stores specialize in brakes and a few small things like shocks and struts there is no way they would get enough foot traffic to make 15 thou a week in sales if they where being honest and fixing only what needed to be fixed.LOL half the stores in my market barely made there 15 thou quota being dishonest on a weekly basis(some of these stores included some pretty dishonest manager to) so tell me if we were are the number one market for just brakes in sales then how does any other store make quota being honest Once again the answer IMPOSSIBLE they cant. Thanks for proving my point even futher jennifer. Just for the folks they may not have read the point i proved before ill repeat it agai : Jennifer Try knowing what your talking about before you defend or pass judgement doing that might help you seem more credible when you defend someone or something. But i personally think you know what your doing. I think your a employee because your using the same tactics i was told to use on these web sites which was to lie and pretend to be a happy customer defending just brakes (preferably a female because most jb employees are male)so that all the stuff written about just brakes is bad. in fact i bet only 1 percent of the good reports on this site about Just Brakes are legitimate. Hey jennifer if you want to look even more less credible then you already look feel free to rebutt this and once again for a third time ill be more the happy to disprove you credibility. The other thing that proves your a employee is the fact that you rebutted to just about every complaint about just brakes in this section. Do your self a favor bring you comments to work (Just Brakes)tommorrow and call
the corporate office 888-747-5504 and tell Bob Marshall (Head of customer service) how youve tried to keep complaints down by what youve lied and typed in ripoff report. Then Fax your comments from here to coporate fax #(888)747-7609(in case you forgot) then demand that Bob talk to Mr. Cloud (Owner in hiding). If you do this i guarantee you theyll give you a raise (if your a tech) or raise your base from 500 to 600 a week (if you a manager which is what im assuming. Good luck with this venture it will not only raise your salary but make you look good in the eyes of your market manager, bob marshall, and Mr cloud.

I am not nor will ever be an employee of JB. I have a friend that worked there, FYI. I was SIMPLY STATING that I knew of managers that did not go along with ripping people off, that continue to work at JB. I know them very well, and would intrust them with my life. I know there are alot that do follow some of the upper JB authority to add on things that are not needed. Yes, the ones I know do make good money, and ur so-called quotas. U sure seem disgruntal. Why do I keep rebuttaling, why do u? I guess I just enjoy arguing with people that just don't get it, and like to make up their own little fantasies about people they do not know. I am very female thank u, and would relly love to argue this out with you somewhere else. But, as we know that will probably never happen, Darn the luck!
Peace!

Just so you know Jennifer roughly 1 out of twenty employees at just brakes (including techs and upper management) are ASE Certified in fact most ASE Certified techs make 14 per hr and up. So my question is why would a ASE Certified tech work for 7 to 8 dollars a hour at Just Brakes hmmmmmmmmmmmmmm must be a bad or toubled mechanic if you ask me. In fact about half the techs hired over at the shops i was at including the one i managed where living in half way houses. If you ever wonder why a Just Brakes shop can be undermaned when its a chain, well its because when a shop was slow if couldnt send half its techs to go to another shop because its not permitted by most half ways houses unless under extreme circumstances. Just another little wonderful tidbit about Just Brakes. But back to what jennifer said she pretty much said that she wouldnt trust riding behind a car whos brakes wernt done by a ASE Certified mechanic, Well Jennifer then you better keep a list of all the vehicles that pull out of Just Brakes cause you dont wont to be in front or behind those vehicles since they mostly wernt repaired by ASE certified mechanics either. Jennifer do your self a favor....... Try knowing what your talking about before you defend or pass judgement doing that might help you seem more credible when you defend someone or something.

Jennifer,

Your informant? Why not just come right out and say it like you did on the other JB post. It is your husband that works (or is that worked now?) for Just Brakes. Probably at the Conroe, TX location.

My only point is, just about every, if not all, Just Brakes locations are reported on here in the Rip-Off Report alone. This is the most unethical automotive repair chain in the country. There are even several ex-employees, like J, who say so. And not just on this report, but several others as well.

As in the other post, the three locations in Florida were busted for performing unnecessary work, typical of Just Brakes.

As for me working on my own brakes, it is so simple nowadays it's not even funny. No, I am not ASE Certified. No, I do not do work for anyone on the side, except my family. AND NO, I have never had a brake job go bad. And all I did was a friction reline. I always inspect my brake system whenever I do a job and ensure that nothing needs replacing (hoses, hardware kits, pistons, calipers, etc.). Chilton's is a VERY informative repair guide.

As I said before, the only reason I took my '99 Taurus to JB was because I was strapped for time, and didn't have the opportunity to do it myself, and got ripped for $377. It should have realisticly only cost about $250 at the most.

By the way, if there are 1500 reports on auto repairs shops, and JB has 200, then that is 13% of the reports. Quite a high percentage for one company, don't you think?

Besides, if you husband has quit JB and found another job, why do you insist on coming herre to defend them?

And finally, I'm not saying your husband was dishonest or unethical. But you can't defend whole a company based on the fact that your husband was an honest manager. Hell, they even have scripts to train with to soak the customer for as much as possible.

The last time i checked a disgruntal employee is someone that is unwilling let go from a postion. I quit being a mangager for just brakes because of there unethical pratices. Ive been in sales all of my adult career and you know what for a sales person like myself to quit just brakes because i felt it was immoral is a pretty big thing. Your right jennifer there are other companies out there that dont do things right but i guarantee you you wont find one as worse as just brakes. Just Brakes is a legal bait and switch operation pretty much they know the loop holes and get away with it. I was making some good money there and quit and you think im disgruntal lol. In fact jennifer (if thats who you are) your probably a just brakes asst mng or manager doing this. the reason why i think this was because i was always encouraged by fellow management and my bosses (unoffically out side of work) to sign into sites like this under a false identity (they recommended a female cause just brakes is mostley employees males) and defend just brakes. Why you ask well if someone non affiliated with just Brakes (ecspecially a female) would look more credible to consumers who wanted to know about Just Brakes.Well i said it once and ill say it again. I was hired on at just brakes and made a Manager because I am a good salesman. I QUIT Just Brakes because of there unethical and immoral practices. Take it to heart or dont but, if you go to Just Brakes and you get taken advantage of (which you will) dont act suprised because you have been warned.

Yes Pat, I can read and did you happen to notice that there are reports on other auto repair shops:
Auto Repair- 1,534
Auto Mechanics- 313
Auto Dealer Repairs-488

Yes, my informant has dusted off his resume and is employed elsewhere. Thank u for ur concern! I was simply stating the fact that just because a company has alot of complaints about it does not mean everyone in the company is bad. By the way, please tell me what companies are out in the world today that do not try to make as much money as possible. I have been ripped off several times by false advertising. Everywhere I go is some kind of crap about you can get this for a minimal amount of money, then in small print, if you buy or commit to a contract for even more money.
I do not believe that anyone should be charged for work that is not even done, or parts that are not even used. Oh, and since u do ur own repairs on ur vehicle please let me know before u come to TX., so I can hide out at home. It really scares me that people like u work on their own brakes. Are you a ASE Certified? Please don't tell me u also do side work on other people's cars. I feel sorry for them, and u if u ever cause an accident. God Forbid.

Jennifer,

I took your advice. I searched the Rip-Off Report, and here is what I found:

There are over 200 individual reports on Just Brakes on this site alone. There are reports from almost EVERY SINGLE Just Brakes location across the country. I did not search the reports thoroughly as there were so many, so the stores I did not immediately see a report for may have also been listed somewhere. So what does that tell me about Just Brakes? It tells me that Just Brakes is out for Just Money.

Not to mention the several reports from former employees and STORE MANAGERS telling us of the underhanded, deceitful and scumbag selling tactics they use to generate more business.

For example, last year the pad studs on my '99 Taurus were starting to grind into the rotor on the front left side. By the time Just Brakes was through with me, it cost $377. $59.95 for a hardware kit? That is highway robbery. Technically I did not even need new hardward. The worst of my problems was I needed a new rotor. Had I not been in such a bind at the time, there is no way I would have agreed to let Just Brakes do the work. The only reason I did is because I was going to be traveling in a few days and did not have time to do it myself as I usually do. I even had to haggle to get them down to $377.

Here is a SAMPLING of the places reported here since May of this year (the number in parathesis is the number of times that city was reported):

In Texas:
Plano (2)
Dallas (4)
Addison
Austin
Kingwood
Houston (3)

In Arizona:
Phoenix (3)
Chandler
Mesa

In Georgia:
Atlanta (2)
Duluth (2)
Stockbridge
Lithia Springs

In Colorado:
Denver
Littleton
Colorado Springs

In Nevada:
Las Vegas

In Florida:
Clearwater (5)
Tampa (3)
Palm Harbor (4)
Brandon
Port Richey (2)
Largo (3)
Casselberry
Ocoee

That just about covers it, doesn't it? It seems like Texas and Florida are the worst. Let's see, you are from Cleveland, TX. Hmmm. If indeed your husband is an honost Manager and does not try to sell unnecessary parts and service, then he will definitely not be around for long as his ticket average will be much lower than all the other stores.

To quote Kevin Bacon in "A Few Good Men": "These are the facts of the case, and they are undisputed".

Jennifer, please read the original report by "J" again carefully. He alleges that the rip-off practices are corporation-wide, supported by official training. A standard script is used to inflate every job to at least $600, whether all those parts are needed or not. The same thing will happen at any location, if the manager is doing his sales job properly.

A manager who refuses to do this will not last long. He wouldn't meet the corporate quota and will be fired. Someone who does actually know something about brakes and cares about the customer would be much happier somewhere else anyway.

The Just Brakes business model is based on suckering customers in with the artifically low price quote, then gouging them for unnecessary repairs. It is not possible for any garage to routinely "friction reline" and machine the rotors on all four wheels of a car for $99.88. They would go broke. This is what gives the Just Brakes advertisements such effect. The customer thinks that other mechanics have ripped them off, if new brakes really should only cost $99.88. So they go to Just Brakes.

SOME OF THEM ARE IMMORAL, SOME OF THEM ARE NOT!
DO SOME RESEARCH ON THE PEOPLE THAT ARE GOING TO BE DOING YOUR WORK. For example check ripp-off report.com or just enter the name of the place in the Keyword area. Check to see if the location you are going to has a compplaint, all of the managers are not the same. Wake up too real life, some people are buttheads, some are not. Some people cut you of in the fast lane, some people are polite and wave you in. Think really hard about what I just said! For the more intelligent people that do not have grudges with certain companies, or upper-management people, I bet you get what I am saying. Maybe you could put it in more easier terms for those who cannot comprehend.

SOME OF THEM ARE IMMORAL, SOME OF THEM ARE NOT!
DO SOME RESEARCH ON THE PEOPLE THAT ARE GOING TO BE DOING YOUR WORK. For example check ripp-off report.com or just enter the name of the place in the Keyword area. Check to see if the location you are going to has a compplaint, all of the managers are not the same. Wake up too real life, some people are buttheads, some are not. Some people cut you of in the fast lane, some people are polite and wave you in. Think really hard about what I just said! For the more intelligent people that do not have grudges with certain companies, or upper-management people, I bet you get what I am saying. Maybe you could put it in more easier terms for those who cannot comprehend.

SOME OF THEM ARE IMMORAL, SOME OF THEM ARE NOT!
DO SOME RESEARCH ON THE PEOPLE THAT ARE GOING TO BE DOING YOUR WORK. For example check ripp-off report.com or just enter the name of the place in the Keyword area. Check to see if the location you are going to has a compplaint, all of the managers are not the same. Wake up too real life, some people are buttheads, some are not. Some people cut you of in the fast lane, some people are polite and wave you in. Think really hard about what I just said! For the more intelligent people that do not have grudges with certain companies, or upper-management people, I bet you get what I am saying. Maybe you could put it in more easier terms for those who cannot comprehend.

SOME OF THEM ARE IMMORAL, SOME OF THEM ARE NOT!
DO SOME RESEARCH ON THE PEOPLE THAT ARE GOING TO BE DOING YOUR WORK. For example check ripp-off report.com or just enter the name of the place in the Keyword area. Check to see if the location you are going to has a compplaint, all of the managers are not the same. Wake up too real life, some people are buttheads, some are not. Some people cut you of in the fast lane, some people are polite and wave you in. Think really hard about what I just said! For the more intelligent people that do not have grudges with certain companies, or upper-management people, I bet you get what I am saying. Maybe you could put it in more easier terms for those who cannot comprehend.

Sorry bout the spelling typing in a hurry

PS IF yOU eVER DEAL WITH DAN GIBSON OR MIKE WISDOM STEER CLEAR THERE THE MOST IMMORRAL OUT OF THE WHOLE LOT