Report: #430909

Complaint Review: Just Brakes

  • Submitted: Wed, March 04, 2009
  • Updated: Wed, March 04, 2009
  • Reported By: Mesa Arizona
  • Just Brakes
    1345 W Broadway Rd
    Mesa, Arizona

Just Brakes Unneeded repairs, Liars, Incompetant work that caused more damage Mesa Arizona

Show customers why they should trust your business over your competitors...

I took my car to Just Brakes for new front brakes that were advertised for $99. The mechanic came to get me and showed with amazement that I had some kind of mysterious ailment with my front pads....they weren't worn evenly. He then showed me the rear brake pistons, pushed back the rubber seals to reveal a few drops of brake fluid, and declared that the pistons were bad and brake fluid was just "pouring out" (never mind that in 4 years I had never added brake fluid and it was still at the full level). Sadly, he let me know that all would have to be replaced....including the front pistons. When I refused and stated I just wanted the pads replaced for $99 he let me know that it "just wouldn't be safe" and refused to do the service.
They informed me the repair would cost $300 or so. My car was already dismantled and I was afraid to drive it without the work so I agreed to get it done. I left the car at the shop cuz they said it'd be a few hours before itd be done. After I left I got a call saying that they found a few more minor issues & the repairs would cost a little over $400. I wasn't happy about it but agreed to have it done, after being told they couldn't do the brakes if I didn't have the work done & they weren't able to reassemble the car without these repairs. They called me to pick up my vehicle & told me the total was over $1000. I argued with the man over the phone for a good 15 minutes about the cost & he lowered the price to $900, then $800, then $700 then $750... All the way to $550. Upon returning to pick up the vehicle the cashier told me the total was $650. I argued with the man even though he assured me he was giving me such a great deal & he could loose his job for doing it but wasn't getting anything accomplished except more & more upset so I paid it. They also informed me that there was another $300-$400 worth of repairs that needed to be done for the car to be safe. Mad as hell I left having paid $650 for a $99 brake job.
A week later my car starting making some horrible screeching noises & not properly braking. It got so bad that I felt it wasn't drivable so I had it towed into a local shop where they inspected the cars brakes system. I was told that the noise was caused by the rear brakes had been reassembled incorrectly & this caused additional damage. After paying stupid Just Brakes $650 I had to spend another $800 to fix what they screwed up!!!

Mesa, Arizona
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This report was posted on Ripoff Report on 03/04/2009 08:08 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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