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Report: #1270878

Complaint Review: Just Cloud -

  • Submitted:
  • Updated:
  • Reported By: Richard O — London Bridge United Kingdom
  • Author Confirmed What's this?
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  • Just Cloud United Kingdom

Just Cloud Justcloud!! Awful service and now they've lost over 1TB of business data!!

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We use Justcloud to back up our business data, We recenlty dicovered that they "have had an issue" (their words)and lost over 1TB of data! When question I got an email saying sorry for the inconvience and was offered a refund of £116. 

We've paid over £1200 for the service and they offer £116 and a 'sorry' email.

I doubt we'll get anything from it as each time we get an email its from new person who clearly have no history of the case! 

All we can say is DO NOT use Justcloud!!

 

 

This report was posted on Ripoff Report on 11/29/2015 03:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/just-cloud/po15-5sj/just-cloud-justcloud-awful-service-and-now-theyve-lost-over-1tb-of-business-data-1270878. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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