• Report: #579664
Complaint Review:

Just Energy - US Energy Savings Corp

  • Submitted: Wed, March 10, 2010
  • Updated: Wed, March 10, 2010

  • Reported By: Amy — Watertown New York United States of America
Just Energy - US Energy Savings Corp
Internet United States of America

Just Energy - US Energy Savings Corp Choosing Just Energy will double what you pay on your gas/electric bill. Internet

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My 77 year old father was ripped off by just Energy a few months ago. A salesman came to his house verbally offering him better rates on his gas/electric utility bill.

When my parents received thier first bill from Just Energy my mother called me because their bill was much higher than usual.

I compared my National Grid rates to their Just Enegy rates. I was paying $.067 per KWH and $.63 per therm from National Grid. Just Energy charged them $.12 per KWH and $1.23 per therm.

I called Just Energy that evening and told them that i wanted to cancel the service. They told me my father signed a five year contract and he was required to pay the penalty stated in the contract. He also told me it would take 2-3 months to switch them back to National Grid.

I called National Grid the following morning and told them the whole story and she said that the would swithch my pents back to national Grid after their next meter reading.

I took a good look at the contract that my father signed and noticed that the were over charging per KWH from what the contract indicated.

I filed a complaint with the Attorney General. I don't know what the outcome will be yet and will update when i know more.

This report was posted on Ripoff Report on 03/10/2010 07:45 PM and is a permanent record located here: http://www.ripoffreport.com/reports/just-energy-us-energy-savings-corp/internet/just-energy-us-energy-savings-corp-choosing-just-energy-will-double-what-you-pay-on-you-579664. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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