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Report: #1107794

Complaint Review: Just fitness 4 u - Jacksonville Florida

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  • Reported By: Baltimore Maryland
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  • Just fitness 4 u 8206 Philips Hwy #1, Jacksonville, FL Jacksonville , Florida USA

Just fitness 4 u Canceled my contract a YEAR ago and they still are billing me! Jacksonville Florida

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I have canceled my membership last November (2012) due to moving out of state. I emailed and faxed my new driver license and they gym claimed that they canceled my membership (this is what they have told me to do) Well, I have been billed every month for the past year. I have been fighting and going back and forth with the billing company And manager of the gym to get a refund which is now over $400. I had to call my bank and put a stop payment on it bc they were still billing me after saying that they will issue a refund. Well, almost a month later I still have NO refund. I call the manager multpile times, he never responds or calls me back. finally I got a hold of him today and he gives me a lame excuse saying that he is waiting to hear back from corporate to issue the refund. I called a seperate location and they said that the refund is issued on a store level, not corporate. If I had enough to afford a lawyer I would. Unfortunately I have to continue Fighting tooth and nail for a refund that I am entitled to. What an awful headache and what poor customer service. Shame on you just fitness!

This report was posted on Ripoff Report on 12/17/2013 04:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/just-fitness-4-u/jacksonville-florida/just-fitness-4-u-canceled-my-contract-a-year-ago-and-they-still-are-billing-me-jacksonvi-1107794. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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