Complaint Review: Just Flowers - Nationwide
- Just Flowers Nationwide USA
- Phone: 800.716.7559
- Web: service@justflowers.com
- Category: Florists
Just Flowers Justflowers.com Ordered $100+ plant and $30 box of candy,got $30 plant-no candy after substituted ,then denied candy ordered Los Angeles Nationwide
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On Sept.7,2016 I had ordered via internet,a large potted plant for over $100, and was given 3 sizes for optional box of candy so chose the largest for $30. This was to deliver the following Thursday (allowing an extra day so not to rush florist). I got a call from Just Flowers telling me they must substitute the arrangement selection but assured me it would be of like value. A smaller plant and no candy made it. I complained and later they offered me $5 credit in recompense.I told them plant was shorted and $30 candy not delivered,so $5 was preposterous,I denied debit with my bank for $50 of the $138 paid.Today Just Flowers tells me they investigated and my order did not include candy and plant was sized correctly.I have finally replied to them and this website,including screen shot of my bank debit for $138,and a photo of the plant to illustrate my point.Unfortunately I had not checked on-line for history with this company before using them,as I would have avoided them if I had seen the many,many negative .reports
This report was posted on Ripoff Report on 09/15/2016 08:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/just-flowers/nationwide/just-flowers-justflowerscom-ordered-100-plant-and-30-box-of-candygot-30-plant-no-ca-1328289. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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