• Report: #416875
Complaint Review:

Just Pets

  • Submitted: Tue, January 27, 2009
  • Updated: Sun, December 13, 2009

  • Reported By:CENTENNIAL Colorado
Just Pets
8874 Maximus Dr Lone Tree, Colorado U.S.A.

Just Pets - Just Pets II sells sick pets who die within one month of owning Lone Tree Colorado

*REBUTTAL Owner of company: A Pet Store with a Heart


*Consumer Comment: Can you please clarify?

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I purchased a pet from this pet store, Just Pets. The animal was very small & lethargic. After a few days of no improvement, I took the pet to the vet where I was told the animal had an incurable disease. I had to put the animal down within a month of owning it. So Just Pets charged my a couple hundred, made me buy an expensive bag of food, then I had tons in vet costs, all for a dead animal. The owner did not care or do anything since the pet died after 5 days of purchase. So Just Pets keep their animals around just long enough to sell off before they die and before they have to refund you. Do not buy an animal here in case it dies!!


This report was posted on Ripoff Report on 01/27/2009 01:29 PM and is a permanent record located here: http://www.ripoffreport.com/reports/just-pets/lone-tree-colorado-80124/just-pets-just-pets-ii-sells-sick-pets-who-die-within-one-month-of-owning-lone-tree-colo-416875. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Owner of company

A Pet Store with a Heart

AUTHOR: Just Pets - ()

If this truly happened, we would have never handled this like he is saying. We are a pet store with a heart! We would have reimbursed him and shed tears over one of our beloved pets. We stand behind each and every one of our pets that go home as they are living beings. We strive to do everything right. 

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#2 Consumer Comment


AUTHOR: aela - (United States of America)

The problem is you purchased a puppy from a pet store.  Just pets advertises they do not get their puppies from puppy mill rather USDA licensed brokers. A puppy broker is someone who purchases bulk lots of animals to re-sell instead of breeding dogs within their own kennels. Since these dogs are not seen in pet stores, they can be passed off as quality dogs, or from champion lines, or whatever the puppy brokers wishes the buyer to believe. Someone selling an entire litter which they did not themselves breed is likely selling puppy mill animals. A reputable, contentious breeder would never sell puppies in bulk or in lots. Puppy brokers, also known as puppy mill representatives, know well how to market themselves to potential buyers and will prey upon an individuals lack of knowledge. They will pass themselves off as persons who care about the dogs and wish to protect the integrity of a given breed.

Of course your pup is sick if you have paperwork if you have it that is and its not forged you will be able to trace your dog back to a commerical dog breeding facility which is a PUPPY MILL. 

Hundreds of thousands of dogs suffer in puppy mills in this country. The dogs are prisoners of greed. They are locked in small cages. They freeze in the winter and swelter in the summer. The dogs never get out of their prisons. They are bred over and over again until they die. The only way to free them from the misery of these horrid puppymills is to eliminate the demand for puppies by refusing to buy a puppy in a pet store and boycotting those pet stores that sell puppies. When people stop buying puppies in pet stores, the puppy mills will go out of business and the misery will end. The state and federal governments do not enforce the laws to protect the dogs. The commercial breeders and brokers have huge well-funded lobbying efforts. Please join this fight to free the prisoners of greed. The only person who is going to make a difference for the dogs suffering in puppy mills is you   You, the people, can free them from their puppy mill prisons.USDA MEANS NOTHING AKC MEANS NOTHING 6 INCHES.Remember that number. Here is the USDA formula for calculating the amount of space it considers adequate for a dog: "Each dog housed in a primary enclosure (including weaned puppies) must be provided with a minimum amount of floor space, calculated as follows: Find the mathematical square of the sum of the length of the dog in inches (measured from the tip of its nose to the base of its tail) plus 6 inches; then divide the product by 144. The calculation is: (length of dog in inches + 6) x (length of dog in inches + 6) = required floor space in square inches. Required floor space in inches/144 = required floor space in square feet." The USDA measures the amount of space a dog is allowed to have for his or her entire life in INCHES. 6 INCHES, to be exact. What the formula above means is, if you are in a dog (Chihuahua or Great Dane--doesn't matter) in a square cage and you put your rear end against the side of the cage, you can look forward to 6 WHOLE INCHES of exercise space in front of you. Run. Play. Have a good time. You can find that regulation--3.6 (c)(1)(i)--and others supposedly enforced by USDA inspectors at http://www.access.gpo.gov/nara/cfr/waisidx_03/9cfr3_03.html In a separate regulation--3.8 (a)--the USDA mentions that dogs housed this way are supposed to be allowed out for daily exercise, but former inspectors have said this regulation is never enforced. We have rarely seen it even mentioned in USDA inspection records. What we HAVE seen is breeders and brokers for pet stores who violate even these sickeningly inadequate space requirements. This is just one of the reasons why a facility can pass the USDA inspection and still be a PUPPY MILL. Puppy mills are LEGAL. They shouldn't be
Puppymills= A National Disgrace    
Commercial Dog Kennels     =Puppy Mills     = Dog Auction = PUPPY BROKERS = USDA Licensed = AKC registered
Hundreds of thousands of puppies are raised each year in commercial kennels.   
Puppy mills are distinguished by their inhumane conditions and the constant breeding of unhealthy and genetically defective dogs solely for profit.
Very often the dogs in puppymills are covered with matted, filthy hair, their teeth are rotting and their eyes have ulcers. We have seen many dogs whose jaws have rotted because of tooth decay.
Dog Brokers obtain Dogs From Puppy Mills and fall under the United States Department of Agriculture    
The dogs are kept in small wire cages for their entire lives. They are almost never allowed out. They never touch solid ground or grass to run and play.
Many of the dogs are injured in fights that occur in the cramped cages from which there is no escape.
Many dogs lose feet and legs when they are caught in the wire floors of the cages and cut off as the dog struggles to free themselves.
Very often there is no heat or air-conditioning in a puppymill. The dogs freeze in the winter and die of heat stroke in the summer. Puppies "cook" on the wires of the cages in the summer.
Female dogs are usually bred the first time they come into heat and are bred every heat cycle. They are bred until their poor worn out bodies can't reproduce any longer and then they are killed. Often they are killed by being bashed in the head with a rock or shot. Sometimes they are sold to laboratories or dumped. This is often by the time they reach five years old.
Puppy mills maximize their profits by not spending adequate money on proper food, housing or veterinary care.
The food that is fed in puppy mills is often purchased from dog food companies by the truck load. It is sometimes made of the sweepings from the floor. It is so devoid of nutritional value that the dogs' teeth rot at early ages.
Dogs in puppymills are debarked often by ramming a steel rod down their throats to reputure their vocal cords.
Puppies are often taken from their mother when they are 5 to 8 weeks old and sold to brokers who pack them in crates for resale to pet stores all over the country.
The puppies are shipped by truck or plane and often without adequate food, water, ventilation or shelter.
Innocent families buy the puppies only to find that the puppy is very ill or has genetic or emotional problems. Often the puppies die of disease. Many others have medical problems that cost thousands of dollars. And many have emotional problems because they have not been properly socialized in the mills. Don't bring this misery into your home.
There are over 4000 federally licensed breeding kennels.
Approximately 3,500 petstores in the United States sell puppies. They sell approximately 500,000 thousand puppies a year. It is estimated that the puppy industry in Missouri is valued at 40 million dollars a year. The puppy industry in one county in Pennsylvania - Lancaster - is valued at 4 million dollars a year.
There are seven states that are known as puppy mill states because they have the majority of the puppymills in the country. They are: Missouri, Nebraska, Kansas, Iowa, Arkansas, Oklahoma and Pennsylvania.
There is federal law, the Animal Welfare Act, and many states have laws that purport to regulate puppymills, but the fact is that those laws are rarely enforced.
Pet stores often tell customers that their puppies come from local breeders or quality breeders. Don't believe them, ask to see the paperwork and find out where the puppies really come from.
If the people of the United States refused to buy a puppy in a pet store, the misery of puppy mills would end. Please tell everyone you know about the puppymill and petstore connection.

JUST PETS will tell you they meet the breeders a bunch of bull.. Christine from the Lonetree store recently told me this.. .ridiculous out of the 20 some dogs in the store to include a very sick English Bulldog she did not know where they came from.. also she told me they work with the MAX FUND ... outright LIES .. I of course called the MAX FUND who are outraged at this false advertising & lie.  Your pup is sick because it was rip from a sick breeding dog living in miserable conditions.. in a puppy mill.

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#3 Consumer Comment

Can you please clarify?

AUTHOR: Devilsadvocate4education*just My Opinions* - (U.S.A.)

*The animal was very small & lethargic. After a few days of no improvement, I took the pet to the vet where I was told the animal had an incurable disease. I had to put the animal down within a month of owning it.*
There isn't a whole lot of information here. Are you saying you didn't take the pet to the vet even though you knew it was sick? What kind of pet was it? Baby reptiles, and guinea pigs and hamsters and such can become extremely ill within a very short period if improperly cared for and over stressed. Which is why they tend to have shorter warranties. Unfortunately, improper care is extremely common. What incurable disease did this pet have exactly? When was it purchased, and when was it diagnosed?
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