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Report: #1357473

Complaint Review: Just Service - Chicago Illinois

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  • Reported By: Caveat Emptor — Chicago Illinois USA
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  • Just Service 2940 N. Clark Chicago, Illinois USA

Just Service Avoid at ALL costs. Cash-only business - you have not recourse when they fail to fix your item. Chicago Illinois

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Avoid Just Service at all costs.

First: They are a cash-only business. You will have no recourse when they fail to fix your item the first time around.

Second: They will charge and additional $40 if you have to bring your item back because they did not fix it first time around. I have had to re-visit them 4 times because they did not fix my gear the first and second time around.

Third: I concur with many other ex-customers - the owner (Tom Fiducci (?)) should NOT be in a business which requires interacting with other people in any capacity. He is pointlessly rude, and short-tempered for issues that are perfectly reasonable. (I called for status regarding my equipment and he had a melt-down that I should use the website. THe website does NOT work. Also, consider that this is a firm that advertises competency in building websites. Watch out.

My Story: I brought a vintage Marantz pre-amp and amplifier in for repair. I accepted the stated charge but NO mention was made that they are CASH-ONLY (IRS please check this out). The failed to fix the pre-amp the first time around - one of the stereo sides was not working when I got it home. Apparently they dont test their work if indeed they do any work.

They did restore the pre-amp to full stereo after the second visit however the phones jack still does not work. 

2 days later I inadvertently noticed one side of the amplifier was running hot enough to fry bacon. I am lucky to have caught this as it would have surely flamed out soon. I brought it back in for them to run tests for several days. They then charged me another $40 for bench time.They claimed the problem was 'in my house' and there was nothing to fix. Laughable. I run a comercial music studio and am well versed in analog and digital audio and how to connect amplifiers to speakers. In all humility, I know my stuff. Just Service simply finished the job they half-assed the first time around.

Lastly, I must bring up the owner again as he is absurdly distemperate and cranky. Dealing with this burn-out is a gross annoyance let alone having to shell out way too much money for work done (if it is in fact ever done)

You've been warned. Just Service is a CASH ONLY business. You have zero recourse if there is any dispute for service or charges

AVOID Just Service like Herpes.

This report was posted on Ripoff Report on 02/21/2017 03:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/just-service/chicago-illinois-60657/just-service-avoid-at-all-costs-cash-only-business-you-have-not-recourse-when-they-fa-1357473. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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