• Report: #1007831

Complaint Review: justanswer.com

  • Submitted: Sat, February 02, 2013
  • Updated: Mon, February 04, 2013

  • Reported By: johnc — elma Washington United States of America
p.o. box 29045 san francisco, California United States of America

justanswer.com n/a company makes claim to answer legal questions on one site, and questions about tsa (airport security, federal regulations etc.) They give unreliable answers or don,t answer at all, but still charge yo san francisco, California

*UPDATE EX-employee responds: JustAnswer.com expert using fake pictures too!

*UPDATE Employee: JA Reply

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just answer.com is a scam internet fraud. they don"t provide legitimate answers, and they keep charging your credit card each week for as long as they can get away,hoping people don't read their bank statements.These people need to be shut down and prosecuted.

This report was posted on Ripoff Report on 02/02/2013 12:23 PM and is a permanent record located here: http://www.ripoffreport.com/reports/justanswercom/san-francisco-california-94129/justanswercom-na-company-makes-claim-to-answer-legal-questions-on-one-site-and-question-1007831. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE EX-employee responds

JustAnswer.com expert using fake pictures too!

AUTHOR: hugorossitter - ()



phil from justanswer.com fake picture they use!




Here I answered a customer Billy could not for a year! This was ANOTHER sore spot with him.

This question below began Billy's campaign against me.
http://www.justanswer.com/hvac/7ep3s-fan-lennox-electric-furnace-model-es4-20-1- works.html
Here below months and 70 peer reviews later, Billy interjects yet factually
incorrect, proven wrong, then rudely harasses EXPERT in public! before the customer and
negative peer reviewed on this as well.

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#2 UPDATE Employee

JA Reply

AUTHOR: Adam-JAhelp - (United States of America)


My name is Adam and I am the Customer Support Coordinator  for JA.  I am terribly sorry for any inconvenience that you may have experienced.  Please contact us at support@justanswer.com so that we can get this resolved
for you.

Customer Support Coordinator, JA
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