• Report: #967607
Complaint Review:


  • Submitted: Sat, November 10, 2012
  • Updated: Sat, November 10, 2012

  • Reported By: jim — Malden Massachusetts United States of America
Internet United States of America

justcloud.com didn't work, won't give full refund Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I paid $75 for a year subscription for their "cloud"/internet based file backup service. The software would only copy a small fraction of files before stopping.  I went through several iterations with their customer support, following their instructions carefully and providing clear report of problem. I am a senior level software engineer.  

It was clear to me that the service would not work for me. It took several further emails to secure a refund.  

I derived no benefit from use of the service, and originally requested refund within a week of subscribing. 

They refunded all but $15.   They refuse to pay the remaining $15, insisting on classifying this as "early termination", where it is actually "defective product".

I suspect that a significant portion of their revenues is unfairly derived from mis-application of this policy.

This report was posted on Ripoff Report on 11/10/2012 09:59 PM and is a permanent record located here: http://www.ripoffreport.com/reports/justcloudcom/internet/justcloudcom-didnt-work-wont-give-full-refund-internet-967607. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on justcloud.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?