• Report: #1363251
Complaint Review:

JustFly.Com

  • Submitted: Wed, March 22, 2017
  • Updated: Mon, July 31, 2017

  • Reported By: Scammed by Justfly.com — Moore Haven Florida USA
JustFly.Com
Internet USA

JustFly.Com Air Ticket Ripoff by justfly/com Internet

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 On the 6th March 2017 I booked two British Airways tickets with a company called Justfly.Com to fly Miami to London Heathrow return. The flights offered was Miami to Heathrow and return flight London to New York J FK with a One hour 40 minutes stop over at JFK then on to Miami for a total price of $1645.46 which I accepted and paid for. I took my wife to a class and later picked her up, and on return I checked the electronic ticket to find the return part of the flight was not what I booked, it had changed to London to NY JFK arrival 7.30PM and the next day New York LGA (LaGuardia) takeoff 6.00am a different Airport. This was NOT the flight booked and not acceptable and not the flight itinery I had accepted. I phoned Justfly.com to complain and ask for the original flight in and out of JFK Airport to be reinstated and was told I was wrong and I had accepted the JFK in and LGA out and although they would refund my Ticket price they were not refunding the $150.00 as it was FOUR hours & 39 Minutes since I had booked. The only thing this company is interested in is their charges not customers and either this changing of itinery is their normal way of doing business or a one off mistake however their CUSTOMER service and satisfaction is non-excitant. They refunded $1463.56 and I booked with British Airways Direct website at a cost of $1,481.14 which is $164.32 CHEAPER THAN JUSTFLY.COM . Book BA direct at https://www.britishairways.com/travel


This report was posted on Ripoff Report on 03/22/2017 07:28 AM and is a permanent record located here: http://www.ripoffreport.com/reports/justflycom/internet/justflycom-air-ticket-ripoff-by-justflycom-internet-1363251. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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