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Report: #1252121

Complaint Review: Justin Van Hout - Internet

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  • Reported By: soundhelp — New York New York USA
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  • Justin Van Hout Internet USA

Justin Van Hout NOT a sound editor Internet

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I contacted this individual because I was having major problems exporting from FCP X and needed post production sound editing. We discussed verbally the scope of the work and he made me sign a contract. He did help me export my audio files, but that is the extent of his help. The first skin of the edit is not what I'd call professional. I specifically was concerned with audio clips in a certian section of my film. I sent a link to the film  for evaluation. At no point before I paid half the fee was I told, as I have been informed now by Justin Van Hout, that my project is a "trude" and that you can't edit s*. So either he was dishonest in his first assesment of my work or actually never listened to the film. He now says that the current edit is "as good as it gets". I believe that a student could probably have produced what I've been presented. The product does not reflect his credentials. Justin is erratic. He emails multiple times a day. I  re-record VO at his request and had to set up a time with the actress. So, he hounded me about the score instead, even though I told him thst I wanted a clean sound edit to present to a composer so that my work looked professional. I eventually relented and used Pond 5 instead.  At no time was a turn around time discussed, but after work began I was hounded by emails that became increasingly more and more hostile. He seemed to be pushing to get finished by a deadline ne never shared with me before we started to work. I can produce thses emails. Basically, he made me feel like how dare I give him notes on what I needed him to accomplish in the edit and basically told me my film was s**t. "You aren't ready for me". You are a student and I thought I'd "give you a chance". If nothing else because of the level of abusive behavior on his part I think entitled me to a complete refund. The work is unfinished.

This report was posted on Ripoff Report on 08/31/2015 06:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/justin-van-hout/internet/justin-van-hout-not-a-sound-editor-internet-1252121. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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