Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #853730

Complaint Review: K2 Networks Inc. - Irvine California

  • Submitted:
  • Updated:
  • Reported By: The Reporter — Toronto Ontario Canada
  • Author Not Confirmed What's this?
  • Why?
  • K2 Networks Inc. 14252 Culver Drive Suite A-355 Irvine, California United States of America

K2 Networks Inc. GamersFirst rip off scam lag fallen earth Irvine, California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

This is my review of a game called Fallen Earth. Fallen Earth is now run by a company called K2 Networks Inc. and are also know by the name GamersFirst

K2 Networks Inc.
14252 Culver Drive Suite A-355 Irvine, CA USA, 92604
Phone #1: 949-870-3100
Phone #2: 949-486-0400
Fax #: 949-486-0399
Website #1: http://www.k2network.net
Website #2: http://www.gamersfirst.com/

If you look at the BBB page about K2 Networks they have had multiple complaints over the past while and yet still maintain an A+ rating.

http://www.la.bbb.org/business-reviews/Online-Gaming-Websites/K2-Network-in-Irvine-CA-100018034

That is because the Better Business Buearu takes money for better ratings and has obviously been paid off and the A+ rating that you are seeing here is a bought rating so don't believe the rating that you see on the BBB website about these guys.

The Better Business Bureau ratings are misleading at best and misrepresent the true rating of a company. If you file a complaint with them they will close off the complaint and do nothing to help you and if you question them about the rating they will just give you a bunch of garbage about how the rating system is a complex system.

This was covered by ABC's 20/20
http://abcnews.go.com/Blotter/business-bureau-best-ratings-money-buy/story?id=12123843#.T2DGVXlDQ_Q
http://www.youtube.com/watch?v=LNlwHf7NTKE

So you are probably asking why I am telling you to avoid the online game Fallen Earth. Basically the game is laggy as hell most of the time it is quite unplayable. Also a thing occurs that is called "rubber banding" here you will walk forward 2 steps and then get pulled back to your orginal position again due to all the lag. There are frequent outages and server crashes and log in issues with not being able to log in.

The servers have been like this for months now and nothing is getting better recently they introduced this on the steam network and ever since then it has gotten 10 times worse.

If you complain about the problem to the staff nothing gets done about the problem. The Game Masters (GMs) in the game are rude and ignorant towards the players and their customer service in game or if you open up a ticket is horrible.

Basically in game every time you log into the game if you are a free member a large logo comes up telling you subscribe to the game. Which I did because I got sick of seeing this come up every time and opening up a web browser window every time trying to get you to subcribe then when you do subscribe to the game you can't even play the game because of all the technical problems with their server and software.  

Over all the game is extremely buggy even in game as well with lots of glitches and problems. The server I am playing on is NOT a test server this is the full production server and there are this many problems.

There are frequent disconnects and the server is extremely laggy!

Now I have asked to be compensated for all of the outages and lag and extremely horribly play and nothing has been done up to this day to compensate me since I am a paying customer and have a commander's level subscription which costs an outragous $29.00 a month. You can go play a lot of other MMOs for a heck of a lot cheaper then that.  Over all this is just yet another rip off.

This is nothing more than a money grab they want you to subscribe and pester you till you do. And once you get in game if you have to reset your AP you have to buy that from the cash shop with real money.

This is nothing more than a money grab by this company and they are doing a horrible job at running the game and expect people to pay for this crap! Even once you are a subscriber you get very little and still have to pay for reset injectors (reset your AP) if you screw up and put the points into the wrong location. THis should be 100% free if you are a subscriber.

(((link redacted)))

Here are a few examples of the problems in Fallen Earth these were not posted by me but other players complaining of all the same problems.

http://www.youtube.com/watch?v=7QmOeViMsG4
http://www.youtube.com/watch?v=GY06ZFOuYm4
http://www.youtube.com/watch?v=ua_JiDwYKjM
http://www.youtube.com/watch?v=uNVP1BBBEp4
http://www.youtube.com/watch?v=WJe02bhbp2E
http://www.youtube.com/watch?v=Xvo_RaniGI0
http://www.youtube.com/watch?v=cdynvYuh-Ds
http://www.youtube.com/watch?v=cpbt6ZagOg4
http://www.youtube.com/watch?v=MOib89x0pgc
http://www.dual-boxing.com/threads/24632-Fallen-Earth-My-impressions

This game has already failed once before when it was under control of Icarus Studios and it looks like K2 Networks Inc. is not doing any better of a job at running the game.

April 30 2010
http://www.escapistmagazine.com/news/view/100379-UPDATE-Fallen-Earth-Developer-Icarus-Studios-Closes-Up-Shop

Bottom line is if you are thinking about signing up for an account on Fallen Earth don't bother the game is horrible and extremely glitchy and very little if anything is actually being done to fix it. Avoid Fallen Earth it isn't even worth your time or trouble and all of the poor game play and poor customer service that you will receive.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 03/14/2012 10:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/k2-networks-inc/irvine-california-92604/k2-networks-inc-gamersfirst-rip-off-scam-lag-fallen-earth-irvine-california-853730. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now