Kal Tire Sloppy, Unreliable, Unsafe, Unaccountable, Grand Forks BC

 Do not ever go to this business. I took a trailer there to buy a new tire and ended up purchasing 2 tires. I had them mount and then install the 2 tires on the trailer. The person advised us to re torque the wheels after 150 kilometres, however the driver did not make 100 kilometres and one of the wheels was falling off. Lug nuts had fallen off the other wheel they had installed. It is a good thing we stopped when we did or the tire could have come off and hit oncoming traffic and injured or worse, killed someone. I complained twice about this to Kal Tire and no one is man enough from Kal Tire in Grand Forks to own up and respond. If you are thinking about purchasing or having tires changed, do not go to Kal Tire in Grand Forks. My experience with the location in Richmond, BC was no better as I ordered a set of tires last year through Kevin Smillie and over a year later, after contacting him twice for an update, he still has not returned my call. This company has a major problem with these 2 locations and should be avoided at all costs. If they are not concerned about mistakes they make, you could be left high and dry. There are much better places to deal with and are obviously much safer.