• Report: #1085380
Complaint Review:


  • Submitted: Wed, September 18, 2013
  • Updated: Wed, September 18, 2013

  • Reported By: MLyn — New York New York
1052 6th Avenue New York, New York USA

KaRa NY Clothing Store/Boutique New York New York

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DO NOT SHOP HERE.  The merchandise is of VERY POOR quality and the manager is not reasonable when asking for a refund/exchange.  I am very displeased with the customer service at KaRa.  I purchased a shirt last week and wore it to work on Friday.  Shortly after leaving my home, I realized the shirt was ripped in two places.  I unfortunately had to wear the torn merchandise for the remainder of the day.  Yesterday, I brought the shirt and my credit card statement to KaRa asking for a refund.  I was told because I don't have my receipt a refund will not be issued.  I asked for a replacement shirt and was told they no longer have that shirt in stock.  I asked for any item valuing $24.99 and I was told no.  I feel the manager is being extremely unreasonable considering the merchandise was damaged and I had brought my credit card statement as date and payment proof

This report was posted on Ripoff Report on 09/18/2013 01:32 AM and is a permanent record located here: http://www.ripoffreport.com/reports/kara-ny/new-york-new-york-10018/kara-ny-clothing-storeboutique-new-york-new-york-1085380. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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