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Report: #543040

Complaint Review: Karl Jacobsen - Phone Power - Internet California

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  • Reported By: S.I — California United States of America
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  • Karl Jacobsen - Phone Power Internet, California United States of America

Karl Jacobsen - Phone Power Bad service. Will try to rip you off Internet, California

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After two years of service my phone did not work. The Phone Power kept telling me that it was some other problem. I ended up spending money on items I did not needed. After three weeks without phone servise, the company sent me a new part that was needed to fix the problem. The new part was Phone Power company part and they had an old version before which cased the problem.
As I was frustrated with the lack of customer support, I switched to another phone company(Thank God we live in American and have selections), Phone power wanted their part back. I had to mail them back their part with my money.

By mistake I mailed the wrong charger and then the company wants to charge me hundred dollars for the full price of the part. I asked them to send me the return label and will mail them the charger as it is no use to me but they wanted me to mail them and pay.

A bad customer support company.

This report was posted on Ripoff Report on 12/21/2009 11:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/karl-jacobsen-phone-power/internet-california-/karl-jacobsen-phone-power-bad-service-will-try-to-rip-you-off-internet-california-543040. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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