• Report: #1058811
Complaint Review:

Kathy Giannuzzi \ Nationwide Pools & Spa

  • Submitted: Thu, June 13, 2013
  • Updated: Thu, June 13, 2013

  • Reported By: Richard — 33990 Florida
Kathy Giannuzzi \ Nationwide Pools & Spa
1923 NW 40th Court Pompano Beach, Florida USA

Kathy Giannuzzi \ Nationwide Pools & Spa Kathy and company are Deceitful - Dishonest - Unethical Business Practice Pompano Beach Florida

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

This is how it all started.

My name is Kathy Giannuzzi with Nationwide Pools.  Home Advisor referred me to you.  I wanted to email you my contact information so that we can set up an appointment at your convenience,  My cell phone number is 239-628-5066 and you can see some of our work at nationwidepoolandspa.com.  We do our construction in-house and exceed all building code in every structural phase.  I would be happy to provide you with a free beautiful 3-D design and estimate.
I look forward to meeting with you to design the backyard of your dreams!
Kathy Giannuzzi

This is how it ends up for now.

Now everything was going fine, with my girls around and future son in-law we selected pool shape, pool costing $33,000.00. Kathy suggested putting 10% down to show a good faith on our part that we were serious about the pool since we were applying for a loan through Nationwide pool.  On 3/18/2013 check was cashed for $3,000.00 and no word from anyone as to what was going on.
I contacted Kathy and was told she would touch base with Felicia the loan officer or the one that handles loan process. A week later I got in touch with Felicia which I think was out of the Naples office and was told we were approved, but still nothing else has been done
Well a month later no contact from Nationwide pools and it seems that we are the only one doing the contacts.  With trails of emails and phone calls.
Now, we are trying to get our refund due to lack of business etiquette in keeping in touch with customer especially on this scale of expense for a pool.
It is really ashame they have been doing this it looks like since 2009 looking over their history.  Question is why they are still doing business and not prison time.
Hope this will help others not 
Personally I think all involved should go to jail
Keith Stuart - Owner
Felicia Mallia - Finance
Kathy Giannuzzi - Sales Consultant

This report was posted on Ripoff Report on 06/13/2013 08:00 AM and is a permanent record located here: http://www.ripoffreport.com/reports/kathy-giannuzzi-nationwide-pools-spa/pompano-beach-florida-33064/kathy-giannuzzi-nationwide-pools-spa-kathy-and-company-are-deceitful-dishonest-u-1058811. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Kathy Giannuzzi \ Nationwide Pools & Spa

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?