Complaint Review: Kazaa Gold - Internet
- Kazaa Gold kazaagold.com Internet U.S.A.
- Phone:
- Web:
- Category: Media
Kazaa Gold ripoff I paid for this music service and did not get to use it Internet
*Consumer Suggestion: You don't have to pay again.
I ordered Kazaa Gold this past summer. I paid for this music service so I could download more music. I ended up having to do a system recovery and lost the program. I contacted this company MANY, MANY times and FINALLY I received a response. The response just said to re-download. Well, guess what? They wanted me to pay AGAIN. I NEVER heard from them again and didn't get to use the program, nor did I get my money reimbursed (which was taken directly out of my account)
Stacey
Beaumont, Texas
U.S.A.
This report was posted on Ripoff Report on 12/31/2004 08:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/kazaa-gold/internet/kazaa-gold-ripoff-i-paid-for-this-music-service-and-did-not-get-to-use-it-internet-125205. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
You don't have to pay again.
AUTHOR: Dayle - (U.S.A.)
SUBMITTED: Friday, December 31, 2004
When you originally purchased Kazaa Gold, they gave you a proof-of-purchase number. I write mine down and kept it in my desk for safe-keeping.
I had to do a system recovery. Yes, you do have to download Kazaa again. But at the payment screen, there's a link saying "current customers" or something to that effect. Click on that, enter in your proof-of-purchase, and you're good to go.
I'm guessing you didn't note this number. I had to do several system recoveries (it was an old computer, which has since been replaced) and each time I entered in my proof-of-purchase number and got everything back up and running again.
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