Complaint Review: KCSOFTLLC.COM - Spokane Washington
- KCSOFTLLC.COM Spokane, Washington (Based On Phone Area Code) Spokane, Washington U.S.A.
- Phone: 509-461-1556,
- Web:
- Category: Corrupt Companies
KCSOFTLLC.com Unauthorized Credit Ccard Charge Spokane Washington
*Consumer Comment: Still in business...
*Consumer Comment: Same thing
*Consumer Comment: It is pretty slick...
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I received a mysterious charge on my credit card about a month ago in the amount of 9.95, from a company called KCSOFTLLC.com.
I never ordered anything from them or even heard of them. I tried to call them ((509) 461-1556), email them (support@kcsoftllc.com). No response for 2 weeks. Then I received a pre-prepared email response as shown below:
-------------------------------------------------------------------------
From: Maria Torina [postmaster@kcsoftllc.com]
To: (me)
KCsoftllc.com Customer Service greets you.
We received $9.95 charge claim from you. Thank you for timely letting us know about it.
The main industry our company produces is website templates - primary web pages with no content. Each item costs $9.95 so that your card was charged for the price of a template bought on our website.
Here I have to ask you if someone else except you has access to your card information ? If your card was charged and you don't have an idea who did it it may mean that somebody possess your card information and can use it. Please check it out.
As for the charge you reported it is removed. The refund will be stated in the account within three or four business days.
Also I advise you to call your bank and ask the bank people to issue another card for you. The reason is that there's no guarantee that the person having access to the CC information wouldn't use it again.
Some banking error is also possible.
Sincerely,
Maria Torina, KCsoftllc.com Customer Care
mailto:postmaster@kcsoftllc.com
---------------------------------------------------------------------------------
As you can see it is quite vague... it doesn't mention the amount I referenced, my name etc
I did receive the amount back on my credit card. But only after disputing it with my CC company and emailing/calling them.
They have no customer service, just an answering machine no matter what day or time you call. And their emails are all automatically generated (took 2 weeks for a response).
I sent them back a nasty email and there was no response from them except!!! They sent me another $9.95 back again. Its as if its automatic or they are saying ok here's another $9.95 now shut up Ok so that I wouldn't bother to take it further with them.
On top of all this on the FRONT PAGE of their website (http://www.kcsoftllc.com/) they have a link that says What is KCSOFTLLC.com billing me for? as if many people have a mysterious charge on their billing statements from them?? Why the hell would they need that unless that's exactly what they are doing.. if you click on this link it gives you first a warning that their ssl certifate is invalid, then if you accept it anyway if gives you options and then asks you for your personal info so they can contact you (ya right!). I'm not going to enter in my personal info so you can completely steal my identity. I'm not sure whats after that point on their website cause I never have put in my info.
I have since changed my CC number obviously.
Also when I called my bank (which is my credit card company) they mentioned that $9.95 is too low amount for them to bother going after the company responsible. So that's obviously why KCSOFTLLC.com is only charging $9.95 so that it doesn't raise any problems with Credit Card companies.
These people are still getting away with this, and its unfortunate that theres nothing I or anyone else can do about it (other then post here of course). I just hope they get caught, and soon.
Hopefully this will help others resolve their problems with this company, or realize that they are being RIPPED OFF.
Thank you,
RM
R.
Houston, Texas
U.S.A.
This report was posted on Ripoff Report on 08/15/2004 07:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/kcsoftllccom/spokane-washington-na/kcsoftllccom-unauthorized-credit-ccard-charge-spokane-washington-103713. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
Still in business...
AUTHOR: Capgee - (U.S.A.)
SUBMITTED: Thursday, January 22, 2009
I just got hit with this $9.95 charge in one of my accounts on Jan 15, 2009. Funny thing is that I didn't have enough funds in that account, but they still managed to get it through. Then my bank charges me $35 overdraft fee. Phone number listed in the details of the charge doesn't work at all. Bank had no idea what it was. I only realized it when I Googled the company KCSOFTLLC COM, and I saw all these issues....Of course BoA fraud just credited it back with no investigation...Now I need to wait 7 days for a new card.
#2 Consumer Comment
Same thing
AUTHOR: Vladimir - (U.S.A.)
SUBMITTED: Sunday, August 28, 2005
I was checking my statement online through my bank and I also spotted the $9.95 from this company on 8/22. I have no idea how they got my information but this checking account has a mastercard debit card and paypal linked to it.
I will be calling my bank tomorrow to see what they can do...
#1 Consumer Comment
It is pretty slick...
AUTHOR: Darren - (U.S.A.)
SUBMITTED: Sunday, August 15, 2004
Hi,
I have been wondering about this company too. I haven't been ripped of by them, but when I did go to their site and see the "Why am I being billed" link it is pretty obvious that they are casting a very wide net and hoping to snag as many people as they can.
Possibly the FTC or someone can multiply the number of complaints just on this website by $9.95 and come up with enough to investigate and shut them down.
Since they are the only ones that could possibly profit from all these "fraudulent" charges they appear to be the culprits. If someone else was stealing cc numbers... how many web templates could they possibly need? Geeez.
Good luck,
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