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Report: #1183187

Complaint Review: Kel Attorneys Florida - Orlando Florida

  • Submitted:
  • Updated:
  • Reported By: mustang — Bunnell Florida
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  • Kel Attorneys Florida 150 N. Orange Ave Suite100 Orlando, Florida USA

Kel Attorneys Florida Candice Mountz they lure you into believing they can and will be there. So disorganized you never know who is an attorney or just a common paralegal. they took my money in May 2014 and then proceeded to tell me Sept. they can not help me in addition no refund at all or statement of time spent on my case or who the attorney was.I also paid $330.00 for a petition that was never filed and can't get that money back either??? Orlando Florida

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 On May 2 2014 I drove 80 miles to Kel Attorneys in Orlando. Unfortunatly my husband has dementia

and I was forced to quit my job that was 35 miles away from hame to take care of him. I met with a

attorney at that time about filing chapter 7 he recommended chapter 13. After a hour in conference

we decided this was the decision based on his recommendation. The following day I sent them $1500.00

for the cost of the bankrupt to proceed. In addition they asked for another $330.00 to file the petion in

the courts.  I was never contacted other than from serveral clerks to send in assorted documents this was

requested serveral times thru out the next 4 months. I kept sending these documents over night. In most

cases the documents were duplicated for what ever reason. I think they were staling. Still no sign of any

work being done on my case. In Sept. I got a phone call requesting a phone conference call to talk to a 

attorney. First the attorney talked about chapter 7 and I replied no chapter 13 than they said I needed

another call from some other attorney about chapter 13. I waited for that call for days. Finally got the call

from the new attorney, in her office was a paralegal that was preparing the petition to the courts. They

proceeded to verify documentation on the petition and made some changes, they e- mailed  to me to verify

again. Then out of the blue I get a phone call telling me I am not able to  file bankruptcy. Apparently

some ignorant paralegal named Candice Mountz contacted me view e-mail and proceded to inform me

there would be no refund of any kind, for attorney's fees or for the petition to the courts that was never filed

on my behalf. My husband and I are on social security he his very ill and I am his only cartaker I needed help

I trusted these people to do the right thing. They used stall tactics to keep my money and apparently this

is there MO. I asked via e-mail for a statement of my account to this Candice Mountz and left a message

on her voice mail and called in to the billing dept. for explanation to date have not received a call back or

statement that make them accountable for keeping all of my monies. They did not complete the service

I paid for. Upon looking up this firm they have so many complaints from consumers as well as employees

If not any thing else they should not be allowed to continue to rip people off they way they do.

 

 

 

This report was posted on Ripoff Report on 10/16/2014 05:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/kel-attorneys-florida/orlando-florida-32801/kel-attorneys-florida-candice-mountz-they-lure-you-into-believing-they-can-1183187. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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