Complaint Review: Kelly Nissan of Beverly
Kelly Nissan of Beverly Piece of s**t sales rep led me on just to get the f****** commissions.. Beverly Massachusetts
*UPDATE Employee: Kelly Nissan of Beverly Response
After saving for months & finally getting the balls to go to an actual dealership to purchase a car, I was sadly dissappointed. Though it started off great. I went to test drive a 2011 Chevy Aveo and it was PERFECT! Absolutely everything I wanted and at a great price. I went in, decided this is exactly what I wanted and went ahead with the paperwork. Gary gave me every impression that I was approved. Even took my down payment! Said everything was all set and all he was waiting for was the title from the previous owner and that I would be able to pick the car up in a couple days. Even said congratulations on the purchase!!!!
The next day, of couse anxiously waiting for a call that my car is ready - I get a call from Gary saying that I was declined for the loan. I would need a co-signer (which in this economy - everyone in my family's credit is poor, so that wasn't happening.) Heartbroken, I told him chances of me finding a co-signer were very slim and that I would call him back the next day. Called him back & explained I wasn't able to find anyone and would have to call off the deal. You can tell in his voice that he could give two shits and almost hung up before I said HEY I NEED MY DOWN PAYMENT BACK. Of course I had to go out of my way again to go back into the dealership to get the funds returned to my credit card.
Why wouldn't you say "Hey let me run your credit and we can go from there.." rather than "Let me take your down payment and completely lead you on?"
All in all, this was a horrific experience and I don't recommend ANYONE go to Kelly Nissan in Beverly for a car. It's clear they could give 2 s**ts about their customers and Brian Kelly should be ashamed to have such a slimy and conniving sales rep working for him. Who knows how many other people he has done this to!!!!
This report was posted on Ripoff Report on 05/08/2013 04:02 PM and is a permanent record located here: http://www.ripoffreport.com/reports/kelly-nissan-of-beverly/beverly-massachusetts-01915/kelly-nissan-of-beverly-piece-of-st-sales-rep-led-me-on-just-to-get-the-f-commissi-1049431. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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