Report: #419006

Complaint Review: Kelly Services

  • Submitted: Mon, February 02, 2009
  • Updated: Tue, June 09, 2009
  • Reported By: Brooklyn New York
  • Kelly Services
    420 Lexington Avenue
    New York, New York

Kelly Services Lies to stop unemployment wages New York New York

*Consumer Comment: Kelly's Refusal of work protests

Show customers why they should trust your business over your competitors...

This is to make individuals who are or were employed by Kelly Services within the last 6 months to a year aware of a dishonest practice by Kelly Services. If you worked for Kelly Services and is now unemployed and filed for or receiving unemployment that may involve Kelly Services please note at any given time Kelly Services can call or send a letter to the Department of Labor stating that they've offered you a position and that you refused their offer. If this happens the Department of Labor will discontinue your weekly payments you will then have to apply for a hearing which can take weeks, mean while the position never existed and get Kelly Services gets out of paying any unemployment insurance in regards to your claim. Please be careful in dealing with agents or staff members from this agency, documents any phone conversations etc. This is based on my personal experience with this Kelly Services in 2008.

Brooklyn, New York
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This report was posted on Ripoff Report on 02/02/2009 07:47 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Kelly's Refusal of work protests

AUTHOR: Sandy - (U.S.A.)

Hi Lilly - this is what I wrote to the person with the most recent Kelly Services complaint over unemployment benefits. I kept explicit records/documentation which I provided to the Unemployment office for every protest. It got so rought, the documentation felt like a full-time job. The key to keeping your benefits is documentation - making sure you have multiple branch offices make sure you are marked available and when the work refusal - routine starts, demand to the unemployment office provide you with a copy of the work order you refused. If they don't have a legitimate work order - then that is problem between Corporate and the state in which you reside. Its a shame they've gone to such great lengths - to get out of paying what they are suppose to by law.

I sympathize with you - its just the wrong time for any company to protest unemployment benefits when the economy has tanked. I had a long history with Kelly and in all fairness I was sent to their best clients, great pay and had several excellent Kelly account reps from different divisions to work through.

I also filed for unemployment benefits weeks later, after it was clear their clients did not have the available contract work for Kelly. I also learned they, like other agencies, they lost a huge percentage of their professional, clerical and light industrial available jobs due to the economy. That is one key why your benefits are being protested, they the temp firm has to pay a portion of the benefits by law and without $ coming its coming out of their pocket not that you have refused work. The laws for day labor agencies may vary from state to state, but it does allow them to protest each and every time your certify your claim until they run out of legitimate protests.

It sounds like they have found a temporary way to wiggle out of paying their share of what's due you. I would suggest that filling out the requested information might be step one and then document in letter form your transition from temp worker to full-time employee for your local benefits office. Work refusal is a biggy with them in protesting benefits. You can't refuse something that was never offered to you.

My benefits were continuously protested by a less than professional Kelly account rep because I showed up on their monthly cost sheet under losses for that branch office. This Kelly rep is one of the most unprofessional people I have encountered and that is a shame when there are really good people out there.

You can also demand the phone number of the Regional Manager to discuss this particular branch office's tactics and escalate your concerns to the Kelly headquarters in MI. The one thing the local Kelly branch offices don't want is for you to bring these issues to branch management or Corporate. When the local reps are trash it gives an otherwise good company a bad name.
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