Kevin Connelly A Alert exterminating Damaged my house and left Chicago Illinois

Once again, we are ready to reimburse these individuals for their expenses, please forward proof of payment, a canceled check, a paid receipt, an invoice, a cash register receipt, a credit card slip or statement. If the purpose of this is to get us to pay it would take much less efforts to mail us the copies we ask than to continue to follow this path, and the effort would be much more beneficial. 

 As you can see the damage is fixed. I don't know who would have paid for all the repairs, materials and time....oh wait, my husband and I did. You clearly stated in your response, you did in fact agree to pay for damages when contacted the day of the incident. This happened over 7 months ago! As a professional company you need to be proactive when mistakes are made.

To be honest, I just want people to know about your bad practices when dealing with a customer. No one deserves to have their home damaged by a company and then have to clean and repair while the owner of the company does absolutely nothing. Expect a call or visit from my lawyer. My husband works for the production industries of Chicago so at this point it's become just a matter of working people being screwed by another usual shady business. I'm thinking a news segment would be adequate.

The start opf the story is pretty correct, one of our employees did accidentially come down through the ceiling of this apartment. We did agree to reimburse the parties involved with the correction of the damage, all we asked for was the reciepts for the expenses.

What recieved instead was estimates for the work but no indications the bills were actually incurred and paid for. One of the estimates listed the address of the service not at the unit but at the address of the "provider" of the services.

These were forwarded by the landlord to us. We asked the landlord to obtain copies of documents showing what was paid by these inviduals, copies of a canceled check, a bill marked paid by the provider, a credit card statement showing the charges, none of this was ever forwarded to us.

We still stand ready to reimburse the individuals once we have some documents showing we are reimbursing actual expenses. I believe this is fair, don't you?