• Report: #753653
Complaint Review:


  • Submitted: Fri, July 15, 2011
  • Updated: Tue, August 30, 2011

  • Reported By: Joseph Jr — Walnut Creek California U.S.A.
1275 S California Boulevard Walnut Creek, California United States of America


*Consumer Comment: I see voiceofjerk Is obsessed with me he brings me up In other peoples complaints I find him funny he says I am looney he don't like It cause I expose bad businesses and crook people

*Author of original report: All RETARDATES are the SAME!

*Consumer Comment: Are Joseph Junior and Charles one in the same?

*Consumer Comment: Well...

*Consumer Comment: um..

*General Comment: Looking forward to...

*Consumer Comment: Silly!

*Author of original report: You're now the #1 Most Laughable Source of Self-Humiliation-and-Embarrassment Here!

*Author of original report: REMAIN a WOMAN!!

*Author of original report: Move ON, that was then, this is NOW!

*Consumer Comment: Voiceofreason Is a big Ahole with a capital A

*General Comment: Colonel = Kernal...

*Consumer Comment: You are now the #1 source of laughs here

*Consumer Comment: Be a man!

*General Comment: The past behavior of employees...

*Author of original report: Arguments by CONSTIPATED Apologists & EXCUSE-makers don't hold RATIONALITY much less WATER!

*Consumer Comment: Suzy-Q has a lot more to deal with than you think.

*Consumer Comment: Sound Effects: Raspberries and Fart Noises

*Consumer Comment: Really off the charts here.....

*Author of original report: I'd recommend far more fruits and veggies...

*Author of original report: Sewer Lid Left Unhinged!

*Consumer Comment: I recommend you cut back the fast food and giant sodas

*Consumer Comment: Unlocked basement door...

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Well, it USED to be a pretty decent KFC with generally friendly, fast and efficient staff...until, that is, the rude and obnoxious biddy from hell, SUSY-Q, was mistakenly granted her learner's license to manage!


Now don't take me wrong, I've been a regular customer there for roughly TWO years(so this staff KNOWS me, often addressing me by FIRST NAME), spending in recent months around $125 mostly on coupon meals, sometimes saving my large cup for easy refills without wasted Styrofoam. By habit I'll buy a fresh meal, bring my cup, present it to the cashier for charge. MOST staff there freely CHOOSE either NOT to charge me at all or else charge me a TOKEN cost(like .25 cents)for such refills.


On my latest trip I paid for a $5 3-piece meal and an additional $2.99 for a Mega Jug, which I mistakenly ordered thinking it was the regular large plastic cup. When the girl handed me the mega jug bucket I told her I'd take it but really didn't want to drink that much soda, asking for the next smallest cup(the large)instead, which she gave me; I told her I'd RETURN sometime soon to fill the mega jug(which I did NOT fill), taking out a large soda instead. I did this OUT OF CONSIDERATION FOR THE


So in a couple days I go back, finding a line of customers whilst I'm considering my next $10 7-piece coupon purchase, and started refilling my large plastic cup with soda, thinking I'll remind the cashier I'm actually owed a MEGA JUG refill.


When out of the blue the biddy from hell, SUSY-Q, accosts me from behind and starts Sir-ing me with her uppity, accusatory tone, not even bothering to ask my true intent.


'Sir,' she cracks loudly for all to hear, 'you have to PAY for that soda!'


As if she's automatically assumed that I'm trying to steal it, implying I'm a soda thief by LIBELING ME IN PUBLIC. Watch it, KFC, you're itching for a nice neat little lawsuit.


'I know,' I say.

'Just so you know,' she cracks further in her typically smart-alecky tone. She THINKS she's real clever
with the quick comeback. We'll see how clever she is when some regional manager shows up to give her a lesson in good manners or FIRE her smart-a*s from the job!


Promptly I explain the entire Mega Jug thing('Since we're splitting hairs here, I say), even pointing out the girl cashier who I bought and PAID FOR IT from; she was sweeping in front of SUSY-Q, biddy from hell.


'Bring in your mega jug then!' she cracks further still with her scoffing, smart-alecky tone.


Now THAT makes a whole lotta sense doesn't it? I'm already SHORT-CHANGING my refill by using a regular large
cup and SUSY-Q thinks I should run home and return with my mega jug! Rather RETARDED!


'You know,' I finally tell her, 'since I'm a regular customer here you could cut me a little slack on this.'

Then SUSY-Q biddy launches into her public lecture series:

'If we did that for everybody we'd go out of business,' STILL in her curt, smart-alecky tone.

'You know what?' I tell her, 'KEEP your soda.'


You know what else? In hard economic times businesses go out of business by piss-poor hiring practices and managers making lame-a*s public remarks emphasizing what LOSERS they are for being ignorant punk-FLUNKYS trying to grand-stand and exhibit their non-existent intelligence.

To upper KFC management: It's the CUSTOMER SERVICE, stupid!

But this SUSY-Q biddy from hell picked the WRONG patron to libel and falsely accuse of soda-theft in public! And I won't return to that outlet until she's either FIRED or QUITS.

Sooner or later she'll screw herself, I'm sure; after all, that's likely all she's ever really been qualified for from the start.

In the meantime this review shall be reposted at RIPOFF REPORT dot com in case it's censored by Yelp

This report was posted on Ripoff Report on 07/15/2011 10:25 PM and is a permanent record located here: http://www.ripoffreport.com/reports/kfc/walnut-creek-california-94596/kfc-kentucky-fried-chicken-rude-obnoxious-kentucky-fried-chickenkfcmanager-publicly-libe-753653. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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I see voiceofjerk Is obsessed with me, he brings me up In other peoples complaints.   I find him funny he says I am looney he don't like It cause I expose bad businesses and crook people.  He Is the real "LOONEY".

He can call me anything he likes.  I continue to live my life regardless of who likes me.  I will continue to post on this site so people can call me "CRAZY" all they feel like.  This Is "HARASSMENT".  He can hate me I don't care.

But people will never get It nor,  will they ever learn about how they treat people.  I would like to know why rip-off report allows posters like voiceofjerk to treat,  posters of complaints like this.
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#2 Author of original report


AUTHOR: Joseph Jr - (USA)

#21)Yo, Voice of RETARDATION!  You THINK you're so very clever when all you really prove his how mighty RETARDED you are?  Are Charles and I one and the same?  Hardly!  But it's a cinch that you, Ramrod, Straggler-Thinker and all the rest of the LOSERS trying so futilely to post clever comebacks are indeed the VERY same--if not the very same LOSERS then equal in their RETARDATION.  

But I know where YOU'RE from: that Little OUT-house on the Prairie!  Where you go daily to w**k the wanker!!  And if I'm a soda-jerk you're still the soda jerk-OFF!  But I'd watch it if I were you: or eventually you'll w**k it away!

#17)Yo, Ramjet!  Why don't you just ram your jet straight up where it rightly belongs?  And you DO know where THAT is, don't you?  Fact is, you're STILL too much of a jerk, dead wrong and immature to ADMIT that I've moved on--even though you haven't--to BETTER THINGS: UNLIMITED FREE, FREELY FLOWING SODA REFILLS AT ALTERNATIVE FAST FOOD OUTLETS THAT KNOW HOW NOT ONLY TO RIGHTLY TREAT REGULAR CUSTOMERS BUT DO SO CONSISTENTLY TO KEEP THOSE CUSTOMERS COMING BACK AGAIN AND AGAIN TO SUPPORT THEIR SUPERIOR TRADE!  That KFC's the LOSER and I'm the WINNER in that trade-off makes me, if anything, as RIGHT AS RAIN!  So ram THAT up your jet and get off on it!

18)Yo, Straggler-Thinker!  You don't have to "look forward" to anything!  At Chipotle, The Habit and a whole host of other nearby fast food outlets, where I'm equally known and appreciated, I've long-SINCE not only tried but plied my "regular customer stuff" at those places with regular and reckless abandon.  And do you know what?  Their managers don't "say" a d**n thing to me about it!  And do you know why?  Because they've got better and more important things to do than be CHEAP, PETTY&UPPITY over one lousy measly soda refill like your KFC biddy was and is!  It's the CUSTOMER SERVICE, Stupid!

If fact, just last night--retardate--the Chipotle cashier handed me a large soda for the price of a small because I was short some change...proving once more you're still the #1 Retard on this channel!

#19)Yo, Raven-s****.>
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#3 Consumer Comment

Are Joseph Junior and Charles one in the same?

AUTHOR: voiceofreason - (United States of America)

Yo, Joe Junior! I begins to believe you n Charles be's the same peepuls, especially since ole Chuckie is notorious for posting his own loonie reports and then whining about how mean everyone here is. Walnut Creek? Are you like from Little House on the Prairie, or something? You are on the list, man! Kentucky Fried Soda Jerk! Some of y'all make this site more entertaining than reality TV. Hollywood in a million years couldn't make you up. 
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#4 Consumer Comment


AUTHOR: chaosflamespirit - (USA)

Typically it's a restaurant's policy that you get free refills on the same visit only.  Every time you leave and come in again, you have to purchase another cup.  Also, I think the picture that I've included sums up my reaction to this thread quite nicely.
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#5 Consumer Comment


AUTHOR: Ravenslvr - (U.S.A.)

What did you expect from min wage employees? Those that lack even a GED. Also, stop being such a d****ebag. If you weren't such a lardo, you wouldn't be complaining so much. Eat a SALAD oncei n a while
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#6 General Comment

Looking forward to...

AUTHOR: Striderq - (U.S.A.)

   your posts against Chipotle, The Gain and all the other places when you try your "regular customer" stuff there. Yeah, wow free refills what an idea. Oh wait that's only after you've purchased the drink. So go ahead, walk in the door with your cup from your previous visit and get todays free refill and then let us know what the manager says to you.

   I'd continue to refute the rest of your ramblings but it's just not worth my time. But until things start moving again it Tupper Lake you are the #1 sit-com on this channel.

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#7 Consumer Comment


AUTHOR: Ramjet - (U.S.A.)

Of course, none of your silly, comical rant alters the fact that you are a jerk, you are dead wrong and you are too immature to admit it.
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#8 Author of original report

You're now the #1 Most Laughable Source of Self-Humiliation-and-Embarrassment Here!

AUTHOR: Joseph Jr - (USA)

#11)But I have to tell you, naturally you haven't the patience to read, having the minuscule mind the size of a Pygmy's gene!  We compassionately commiserate though!

So DO tell us: what's it like going through life as such a silly, senseless jerk-OFF?!  HEADLINES!! Teacher retains squeegee kid for repeated wierner-wanking at public website!!  Sub-headline: adolescent possesses precious little to w**k anyway!!  NEWS AT 11!!  Go, Wee Willy-Wanker, Go!!

The chicken joint got its well-deserved F rating for uppity, cheap & petty customer service!  Get that lobotomy, boy, before that brain-death gets you before there's nothing left of that wee willy to w**k!  

PS  And to astute Charles in Columbus: no worries whatever about Capital-A A-Holes with Triple-AAA ratings like Voice-of-(Weirdo)-Reason here.  They're masochistic, self-humiliating, self-immolating embarrassments to themselves and the rest of the world.  Otherwise they wouldn't habitually and repeatedly come back for more.  But believing in true compassionate charity as I do, I'm more than happy to oblige them with all the A-Hole butt-kicking they can stand!  BRAVO though for calling a Capital-A A-Hole for what it is--risky and STINKY a business though it is and must be! :)
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#9 Author of original report


AUTHOR: Joseph Jr - (USA)

#10)When a whining woman pretending to be manly rants mindlessly about nothing, it's easy indeed to comprehend she's saying nothing of any note!  No amount of hormone treatments or sex change operations, I'm afraid, shall ever improve your hopelessly tedious and tiresome case!

Naturally then you can't get past the first sentence of simple prose you'd require extensive remedial reading instruction to understand.  Inexplicable though is why any remedial reading candidate would return to this site time and time again to respond redundantly to tirades she deems so "boring" with womanly whining--unless of course she's a he-she who's as retarded as well as literately challenged. Fast food for thought?!

But, no: I'm most definitely NOT "just a customer."  I'm repeatedly and regularly a PAYING customer paying your punk-flunky wages.  No matter how many times I visit and KNOW everyone knows me, I'm STILL a PAYING customer.  And a SPENDING one at that.  Not entitled to "special treatment," but cheerful, courteous, RESPECTFUL treatment.  The sooner you finally GET that, the less customers like me you'll LOSE to the nearby businesses WINNERS.  

You, on the other hand, I'm afraid, are just a WHINING WOMAN, and equal to uppity Susy-Q in this case, an equally CHEAP&PETTY one at that.  Best wishes though for a successful make-over!!
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#10 Author of original report

Move ON, that was then, this is NOW!

AUTHOR: Joseph Jr - (USA)

#9)More powerfully stupid presumption: nobody said the past manager's no longer there! Susy-Q hasn't the smarts much less the courtesy to supervise the place 24/7 so she's likely one of a couple shift supervisors!  Neither here nor there though: last time I looked those last visits both young girl employees(who know me by NAME as well as by sight), and who habitually waved both me(and my meek cup)through for many a free soda refill, still worked there!  And no doubt they still conduct themselves in the very same customer-friendly, accommodating manner as always!

Quite the contrary though: KFC's losing indeed several hundred dollars in business a year by alienating a great repeat regular customer.  But no worries: KFC's LOSS is the GAIN of Chipotle, The Habit and a whole host of other more customer-conscious fast food outlets in the near vicinity.  

Yesiree, that's remarkably clever "good business" all right.  Being run by the brain-dead is doubtless why that KFC's lobby-dead as compared to The Habit--just steps away, mind you--where the FREE SODA REFILLS REMAIN FREELY FLOWING!!  And where, I'm adding for the umpteenth time, I'm HAPPILY drinking away!!  And where FREE soda refills are very decidedly a "thing" of the very current and real-time PRESENT!!  FREE, FREE, FREE!!!

And "if your true character" is as SELF-exposed as your posting here--with that infantile dissertation about Mega-Jug versus large-cup refills--then you're as CHEAP&PETTY as Susy-Q's harping over one lousy measly soda refill!  So thanks lots for RE-proving my point in the matter even if you can't see how LAUGHABLY SILLY you sound.

No argument there though: the "store has to be run properly to stay in business," which this KFC doubtless won't!  You just can't persist with running a business on uppity cheapness and pettiness and even rationally EXPECT to stay in business--all your lame-arse, piss-poor, sycophant apologist EXCUSE-making notwithstanding.

So I stand by my prediction: this outlet will most surely be shut down permanently in short order--and rightly so!  It shortly to be itself a "thing of the past" together with its cheaply and pettily begrudged free refills!  You heard it here first to stay tuned as you've apparently little else in life to productively preoccupy yourself with.

Yes, yes, we've already long-since recognized and established my little mis-statement about slander versus libel(but having a gnat's attention span you missed that).  Perhaps I haven't a "leg to stand on," so to speak, but so far as your irrational rationalizations for decidedly "bottom-line" BAD BUSINESS go, I'm afraid, my dear Straggler-Thinker...you haven't even a brain to SIT on!  But do try, try again...

PS  And don't presume to tell me what I'm "supposed to" do at any event--especially since you're too impotent and incapable of even TRYING to MAKE me do ANYTHING you just THINK I'm ever "supposed to" do.      
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#11 Consumer Comment

Voiceofreason Is a big Ahole with a capital A

AUTHOR: Charles - (USA)

Voiceofreason Is a a*****e with a capital A.  People are so mean on rip-off report.
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#12 General Comment

Colonel = Kernal...

AUTHOR: Striderq - (U.S.A.)

because sergeant equals "sargent". It's americanized english, best not to dwell on the rules to much or you'll lose your place and someone else will take your seat.
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#13 Consumer Comment

You are now the #1 source of laughs here

AUTHOR: voiceofreason - (United States of America)

But I have to tell you, I really don't have patience to read your epic thesis length rants. I do enjoy, however, reading everyone else's responses to you. Please tell us, what is it like to go through life as such a jerk wad? HEADLINES!!!! BBB gives F rating to chicken joint for denying man free soda! NEWS AT 10! Go colonel! Go colonel! Anyone know why we spell "colonel" a word we really pronounce "Kernel"? That's the real ripoff. A badly spelled language.
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#14 Consumer Comment

Be a man!

AUTHOR: Inspector - (USA)

When a person rants mindlessly about nothing, it is hard to comprehend anything they say.  Your boring tirade is easily dismissed after the first sentence.  YOU ARE JUST A CUSTOMER!  No matter how many times you visit and think everyone knows you, you are still a customer.  And a cheap one at that.  You are not entitled to special treatment.
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#15 General Comment

The past behavior of employees...

AUTHOR: Striderq - (U.S.A.)

   may be why the past manager is no longer with them.

   The refill is for the Mega-Jug. So that's what should be brought in to prove you have it. You don't need to fill it completely. You can just put in what you want to drink. But allowing you to bring in a cup and saying you have a Mega-Jug is not good business.

   In tough economic times all people and businesses have to potect their bottom line. Meaning the store has to be run properly to stay in business. So your free refills and 25 cent refills are probably a thing of the past. Just bring in your Mega-Jug as you're supposed to.  

   And by the way, you don't have a leg to stand on on your "libel" suit. First reason: tou would have to prove that the manager's comments have caused you defamation of character, like other restaurants won't let you in or you lose your job, etc. Second reason: because libel is for printed words and slander is or spoken words. So good luck with your lawsuit. And if your true character is as revealed in your postings here, KFC isn't losing anything if you decide not to shop there any more.

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#16 Author of original report

Arguments by CONSTIPATED Apologists & EXCUSE-makers don't hold RATIONALITY much less WATER!

AUTHOR: Joseph Jr - (USA)

1)Oh yeah, a comment by an off-the-latch LOONY TUNE claiming Bugs Bunny for a "buddy"--now THAT explains LOTS OF THINGS!  Try, try again, LOON!

2)Hey, Rasberry-and-FART-noise-maker!  You get more illiterate with every last post, you must really get off on displaying your RETARDATION!("Nuff Sedd?").  How are we to know you're nothing but a "bum" frittering away an already worthless existence at the public library internet with your retardate posts?!  So screw YOURSELF, you're undoubtedly eminently successful at it.  After all, your fart noises might be a whole lot louder if you first took your own nose out of your own butt and stopped trying to BROWN-nose yourself, as it'were.  I mean, if "soda jerk" is the limit to your vocabulary, it's easy to understand why you were retained.  Watch your step, now, cry-baby, boarding the little yellow bus, do!
3)Be a man?!  Now that's sound advice coming from an illiterate pansy, I mean, really: how ever did you ever attain the rank of "inspector" without a basic reading ability and comprehension?

For the last time: I'm not an unknown, unfamiliar "customer"--not even to boorish Susy-Q--she and most of that outlet's "employees" know me ON SIGHT as a REGULAR patron.  And they KNOW that when I return with a cup it's to SAVE the PLASTIC.

I hope they DO have me and the other MULTIPLE employees "on camera" waving me(and my readily displayed plastic cup)through the line to refill it for FREE--or charging me a TOKEN COST of a quarter for my HONESTY.  That's not "special treatment."  For a regular customer spending literally hundreds of dollars a year "pilfering," it's a COMMON COURTESY--a concept likely beyond your exceptionally limited comprehension, but there it is all the same.

Apologize and make lame, sycophant excuses all you like: it can't(and won't)alter the CHEAP PETTINESS of the situation.  And if Susy-Q thinks she's the new "sheriff" then she'd best be prepared to be the one RUN OUT OF TOWN.

Baja Fresh next door has already vacated her pretty filthy rat trap of a dive and left her the LAST self-important freak standing watch!

In the meantime, I'm not bothered about it, so why should you be: like I've already said, I've taken my welcome custom to both briskly-busy Chipotle and The Habit where the UNLIMITED FREE REFILLS OF SODA FLOW FREELY!  So I couldn't be more soda-satisfied!  What's YOUR problem then?! 

At Chipotle I've witnessed teens refill their transparent "sport bottles" with lemonade and other drinks!  Now THAT's "pilfering."  Following purchases I've moved on AND returned from coffee shops or wherever to refill my sodas MULTIPLE times at those places!  And guess what, to date I haven't endangered the first employee's "livelihood!"  If anything my continued--and much APPRECIATED--patronage CONTRIBUTES TO IT on a daily basis!  That, by the way, is what's known as SOUND BUSINESS PRACTICES.

So you and Susy-Q take that effective LAXATIVE now and let all that CHEAP AND PETTY CONSTIPATION GO!  

If you don't then I stand by my prediction: That KFC's doors shall directly be boarded up for good and sheriff Susy-Q rightly RUN OUTTA DODGE!

PS  Susy-Q had lots to "deal with" THAT day, incidentally: sitting on her rather fat&flabby butt stuffing her face with "pilfered" store food right before she deigned to interrupt her ingestion to rudely and obnoxiously accost me!  A real go-getter that one!  HA, HA!!  

When will you LOSERS learn: you can't conceivably excuse the inexcusable?!  And you can't conceivably survive as a thriving business by rudely accosting and alienating the most regular customers paying your punky flunky wages?!  Duh...REALITY CHECK!!!  Do try, try again.
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#17 Consumer Comment

Suzy-Q has a lot more to deal with than you think.

AUTHOR: Inspector - (USA)

When a customer brings in their own cup, it means one thing to the employees, you are stealing drinks.  You probably have gotten away with it in the past and they may even have you on camera.  (Not on Suzy-Q's watch)  This time you were caught.  Be a man about it.
Customers often think because they visit regularly and spend a little money that they are entiteled to special treatment, or they treat the establishment like it's their own kitchen.
This is a business, someone's livelyhood your pilfering and Suzy-Q is the new sheriff. 

By the way, I think you meant to say Slander not libel.
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#18 Consumer Comment

Sound Effects: Raspberries and Fart Noises

AUTHOR: voiceofreason - (United States of America)

In your general direction. Nuff Sedd. What a butt hole. People come on this site hourly, crying about legitimate financial devastation caused by scammers, bad apples and general corporate callousness. And you're crying about a fricking soda. Yeah, I'll bet the manager wasn't the most pleasant of souls. Maybe she has to be a bad a*s to control a minimum pay workforce probably heavy with high schoolers who generally don't give a crap how they do their job. But how was she supposed to know you weren't just a bum saving his cup to sneak in over and over to cadge free sodas? Screw you! The Almighty didn't allow the term SODA JERK into our lexicon for nothing.
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#19 Consumer Comment

Really off the charts here.....


As my old buddy Bugs Bunny said: "What a maroon!"

You forgot to make that left turn at albuquerque and ran head-first into that brick wall.

That would explain a lot of things.  :)
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#20 Author of original report

I'd recommend far more fruits and veggies...

AUTHOR: Joseph Jr - (U.S.A.)

Or if all else fails more shock treatments or at worst lobotomy and euthanasia.  It would be far better for your, shall we say, brain-death?!  Nuff said.

Your 'Go Colonel! Go Colonel!'-cheering, cross-dressing comatose thought-processes are indeed at a terminals end!

PS  As a matter of incidental fact, multiple larger meals I bought at that particular outlet weren't for me but instead for a low-income family I'm acquainted with whose kids enjoy the muck and whose absentee deadbeat dad neglects.  Dead-beat, a term a brain-dead entity such as yourself should completely comprehend without any explanation.  What good turn have you done ANY-body lately when you weren't wasting your worthless existence further by posting retardate comments about which the brain-dead are completely, shall we say,...clueless?!  Try, try again...until all you apologists and sycophants tire of FAILING to defend the indefensible: BOORISH INCIVILITY.  Losers ALL, Go Clods!  Go! 
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#21 Author of original report

Sewer Lid Left Unhinged!

AUTHOR: Joseph Jr - (U.S.A.)

Looks like your Mom left the sewer lid unhinged and you escaped.

She really should be more careful to keep you BENEATH the streets in the sewer where you belong, irritating just the rats and other vermin.

Illiterate in that they can't read clear content as you can't.

I'll be you'll really missed on civilized, peopled streets;)
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#22 Consumer Comment

I recommend you cut back the fast food and giant sodas

AUTHOR: voiceofreason - (United States of America)

It would be far better for you, shall we say, mental health? Nuff said. Now go ahead and curse me out or insult me as you did other posters on the twin spam post you did of this one. Go colonel! Go colonel!
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#23 Consumer Comment

Unlocked basement door...


Looks like Mom left the basement door unlocked again and you got out.

She really should be more careful to keep you off the streets, annoying hard working people.

You previously accused 1hotmvfr of being illiterate....how so??

I'd bet you'll really be missed at KFC...  ;)

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