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Report: #106024

Complaint Review: Kia Of Hayward - Hayward California

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  • Reported By: Hayward California
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  • Kia Of Hayward 25125 Mission Blvd Hayward, California U.S.A.

Kia Of Hayward ripoff service department Hayward California

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I took my 2000 Kia in for a 60,000 mile service. I asked them to check the winding sound in the engine, a possible belt? and to check a noise associated with the front breaks or near there. They had a car around 2 1/2 hours and I was called to pick it up. I test drove it, and the winding noise was still there along with the break noise. I asked them to recheck it and left it again. I received a call stating I needed new front breaks.

I picked up the car later and was charged the service quote of $520.00 plus an additional $238.25 for replacement of my front breaks. I paid and left, the service dept was already closed. I looked at the service quote and the breaks should have been checked while they serviced my car. I also noticed the noise in the front engine compartment was still there. Within a week my break light came on and stayed on, my break fluid was under minimum, I had no washer fluid.

Within 2000 miles, i had no oil and my engine light was going on and off. I truley believe my car wasn't even serviced. even the service quote states they check and tighten all chassis/body nuts and bolts, well guess what both my side mirrors are about to fall off.

I am not happy at all with the service I received and feel I should not have been charged so much for front breaks, because i feel I am being charged again for a service call when they should have done them when the car was being serviced. For a customer to tell them what to check or what they forgot to check is pretty bad.

Tia
Hayward, California
U.S.A.

This report was posted on Ripoff Report on 08/29/2004 08:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/kia-of-hayward/hayward-california-94544/kia-of-hayward-ripoff-service-department-hayward-california-106024. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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