• Report: #1036248
Complaint Review:


  • Submitted: Tue, March 19, 2013
  • Updated: Tue, March 19, 2013

  • Reported By: Autumn — Elko Nevada
PO BOX 52410 IRVINE, California United States of America


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 Our 2011 Kia Rio broke down with our 16 yr old daughter on a very windy canyon road with no shoulders, it just quite no warrning or anything leaft her stranded on the incline on a blind corner. Kia towed the car to salt lake city utha 3 1/2 hrs away and fixed the problem witch was the coil, it broke . two days later the check engine light comes on we send it back, they say it is catalytic converter but they wont fix the car because I dont have proof of maintenance that the spark plugs were changed at 30,000 mls , but I bought the car used at 36,699 mls so I wouldnt have those records, they still refuse to fix the car and have leaft me stranded with my car 3 1/2 hrs away. I asked for the regional managers name and number but was told that was not possible I would have to wait for them to call me back in two or so days. my car has been sitting at the dealer for a week now, with no resolve.

This report was posted on Ripoff Report on 03/19/2013 07:08 PM and is a permanent record located here: http://www.ripoffreport.com/reports/kia/irvine-california-92619-2410/kia-will-not-honor-warranty-irvine-california-1036248. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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