Complaint Review: KimOutlet Amazon
KimOutlet Amazon KimOutlet Amazon Fraud charges items won't ship Redlands california
*Consumer Comment: I believe name is really eTopLighting
Be on the look out for this vendor selling affordable professional equipments on-line from Amazon. Kims Outlet. Twice we have purchased from this vendor and twice they haven't processed our orders. In both occasions we had paid for 2nd day shipping and the order wasn't ever shipped to us. Amazon has has to refund the entire order cost plus the paid 2nd day shipping. Not sure if Amazon realizes that these type of vendors put Amazon at risk and in DOUBT.
1st Order Placed from this vendor KimOutlet on Amazon for item: LimoStudio 2 piece Dimmable 500 LED video lights kit
On Saturday, February 20, 2015.
ORDER # 110-2547389-6900260 We never received the order. We had paid 2nd day shipping. Order never arrived. We asked Amazon to refund the 2nd day shipping. A few days later, order still didn't arrived. We asked Amazon to refund us the entire order and cancel the order. A representative from KimOutlet never responded to the issues and Amazon responded with a full refund. But this doesn't stop here.
On June 20-2014 we had the very same exact issue with same seller: ORDER # 109-7721757-0950620
Reason why we purchased again from this vendor is because when I asked one of my staff members to place an order, they went ahead and searched Amazon for the the merchandise, placed the order and ironically made a purchase from the same vendor KimOutlet and once again they've done it. We paid for 2nd day shipping. Merchandise didn't arrive. We requested UPS to investigate and we also asked Amazon to refund the 2nd day shipping charges. 3 days later, our merchandise never arrived. We contacted Amazon and they are still allowing this vendor to jack clients and take them for stupid. Amazon has refunded the full amount we paid for the merchandise, but then this flag raised up in our thoughts.
We are going to put a FRAUD alert on-line to make sure everyone knows KimOutlet who is a vendor on Amazon is a fake business and it is a total FRAUD. The orders get placed on Amazon, they collect your personal information from your Amazon account and then they don't process the orders. You as a buyer, are under the expectation that your order is being processed as they generate an actual tracking number via UPS which ends up getting no merchandise.
We do feel that KimOutlet is a fraud fake company that is selling items on-line to potentially obtain client's information to then use the clients information to do fraud charges even potential identity theft. Why would a vendor place merchandise for photography studios on-line using Amazon for Amazon to have to refund the money you pay. It wastes everyones time, it creates a hole moment of discomfort and at the very end Amazon seems to continue to allow these vendors to continue to sell and do the same thing over and over.
Amazon and KimOutlet have mayor issues and I wonder if anyone else has had any issues with these fake @ss vendors KimOutlet. There is no an actual address on-line for a physical store location, there is no information on-line that will lead clients to contact them directly, so I wonder if my customer information is safe with Amazon or safe from these fake vendors.
This report was posted on Ripoff Report on 02/23/2015 08:15 PM and is a permanent record located here: http://www.ripoffreport.com/reports/kimoutlet-amazon/internet/kimoutlet-amazon-kimoutlet-amazon-fraud-charges-items-wont-ship-redlands-california-1211209. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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