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Report: #1338914

Complaint Review: King Of Appliances - dundas Ontario

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  • Reported By: Ash M — Hamilton Alabama Canada
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  • King Of Appliances 22 king street east dundas, Ontario Canada

King Of Appliances - Appliance Scam Artist - sells broken, non-working, dangerous, fire hazard appliances and doesn't give a s** Dundas/Hamilton/Toronto Ontario

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We found King of Appliances (aka Canadian Appliance Liquidators) ad on Kijiji and purchased a "refurbished, good working condition" fridge and stove with a 1 yr parts/service warranty.  Needless to say, when we brought it home, neither worked.  We called Mike Sutton (Store Owner) @ 905-536-5019 (cell)/905-628-9804 (shop) on a Saturday and got his 'friend' who told us Mike was away on a business trip.  He listened to our issue and promised a technician would arrive on Monday to fix both.  No call, no show on Monday for the tech.  We called back numerous times for the remainder of the week and when we told them we were going to escalate this, the friend told us to f off.  We called the following Saturday and I finally spoke to Mike who was shocked to hear of the customer service we were getting and promised to ship in 3 working stoves from his Toronto store to the Dundas warehouse and that we could come in on Monday to pick which one we'd like in exchange.  

Monday came and went - the tech no showed and we didn't get any call either.  We resorted to having someone else come in to fix both.  The issue with the fridge was the sensor.  BUT...to our horror, the stove was a disaster waiting to happen.  The burners did not line up to the glass top circles.  Worse yet, the wires were all burnt and there was a piece of cardboard shoved between the burners and if we had turned it on for a longer period of time, the stove would have caught on fire.  There are 3 young kids and a pregnant mom living at this residence!!!  We have called at least 3 times a day every day since (the last 5 days) and he finally responded telling me that he has no intention of calling me back now or ever because we inquired with BBB.  His final words were to tell me to F Off and that my wife is a c**t.  

I am furious.  There is no accountability and care for the fact that he endangered my family.  I will not let this guy scam others.  He has been doing this for too long (internet research and digging) and I am trying to help others before it’s too late.

  

This report was posted on Ripoff Report on 11/19/2016 09:47 AM and is a permanent record located here: https://www.ripoffreport.com/reports/king-of-appliances/dundas-ontario/king-of-appliances-appliance-scam-artist-sells-broken-non-working-dangerous-fire-h-1338914. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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