King Street Cycles terrible service, misinformation, overcharged, rude, unhelpful Waterloo Ontario

The service at this bike shop was terrible. I was given varying quotes each time I spoke with employees and they ended up charging me double the original quoted price. This was a standard and simple fix, yet no one seemed able to tell me how much I would be paying for the job. It seemed as though none of their staff members could give me a concrete answer regarding the total cost involved, as if they had no idea what their rates were. I spoke separately with the couple that owns the shop and they were both equally rude and hostile towards me when I inquired about the price. I am very disastified with the service and confusion amoungst their employees. I feel like I was misinformed and ripped off. If you must go to this place, I would recommend that you have a written agreement that states the definite total price before any work it done to your bike. Otherwise you may be surprised with extra charges.