• Report: #735723
Complaint Review:

Kirby Vacuum Cleaners

  • Submitted: Wed, June 01, 2011
  • Updated: Wed, June 01, 2011

  • Reported By: mo — mesa Arizona United States of America
Kirby Vacuum Cleaners
1920 w. 114th st. cleveland, Ohio United States of America

Kirby Vacuum Cleaners Sentria Model inattentive to customer needs, high pressure sales reps, inability to contact for assistance cleveland, Ohio

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I am so frustrated w/ this vacuum and the Kirby Co. in general.
I have been unable to get in touch w/ anyone to help me w/ assembly problems.
The only two service offices in the area have either moved or closed w/ no fwding address or phone #.
I was under high pressure by a door-to-door salesman who wouldn't leave my house until i felt compelled to buy this product just to get rid of him.  Don't make the same mistake;  it's not worth the hassle.
Spend a couple hundred bucks on a premium Dirt Devil & buy a new one every couple of years.
You will be way ahead of the Kirby Rip-Off game!

This report was posted on Ripoff Report on 06/01/2011 05:40 PM and is a permanent record located here: http://www.ripoffreport.com/reports/kirby-vacuum-cleaners/cleveland-ohio-44102/kirby-vacuum-cleaners-sentria-model-inattentive-to-customer-needs-high-pressure-sales-rep-735723. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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