Complaint Review: Kirby - Manteca California
- Kirby 322 Sunwest Manteca, California U.S.A.
- Phone:
- Web:
- Category: Sales People
Kirby-KB West Coast Distr Kirby sucks more than dirt Manteca California
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March 7 - Bought vacuum
March 8 - Canceled contract and requested refund and return of trade-in.
March 9 - Check cleared bank
March 13 - Returned Kirby to dealer, trade-in returned minus 2 parts. Dealer claimed that there was hold on my check, and that I should put a stop on it, as his boss would "most likely never get around to issuing a refund." Offered to give me $400 additional dollars off the 'rock bottom price' I'd gotten before. Promised to return missing parts next day.
April 9 - Again requested refund from dealer by letter.
April 24 - Sent e-mail to main office with 3rd request for refund and missing parts.
April 25 - Received e-mail from main office absolving themselves of any responsibility for their dealers, but promising to contact them on my behalf.
May 2 - Received e-mail from main office informing me that a refund check had been mailed May 1, and that my parts had been returned as promised.
May 6 - No check, no parts, no help at all.
B
Modesto, California
U.S.A.
This report was posted on Ripoff Report on 05/06/2007 03:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/kirby/manteca-california-95337/kirby-kb-west-coast-distr-kirby-sucks-more-than-dirt-manteca-california-1033209. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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