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Report: #528214

Complaint Review: Kiyoseki Pro Styler - Wallingford Connecticut

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  • Reported By: Anonymous — Lexington Tennessee United States of America
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  • Kiyoseki Pro Styler 500 Returns Rd. Wallingford, Connecticut United States of America

Kiyoseki Pro Styler Kstyler Terrible product...Customer Service is a joke. Wallingford, Connecticut

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I first purched the Kstyler in April of 08. When I got the product, it was great...until it broke 3 months later. The on/off switch wouldn't work. It took me another three months to get a number to where they could be contacted. When I called, he didn't speak very good English. All I heard was send $19.95. I gave up. In November of 09 I called again. (I found it in a drawer and thought I should call again.) They gave me the same runaround this time. I told the CS rep. that I felt that since they sent me a defective product, they should cover the $19.95 shipping and handling cost. She didn't see it my way so I asked to speak to her manager. Well guest what...SURPRISE she wasn't available. I left my name and number with Rosemary (the CS rep). Rosemary said that her supervisor would get back to me within the hour. After not hearing from the supervisor, I decided to call back the next day. Well Kelly said the same as Rosemary as well as Kelly's supervisor Crystal. Now I might be a little stubborn on this, but I purched the extended 2 year warrenty on this piece of crap and I wanted it replaced without me sending them $20. The total price when I bought this thing was $153.00! I think I'm entitled to a refund or a new flat iron at no cost to me. And further more, when I called tonight to get the physical address for them (to place on here) the little snotty brat that answered the phone persisted I tell her what I needed it for.

This report was posted on Ripoff Report on 11/24/2009 06:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/kiyoseki-pro-styler/wallingford-connecticut-06495/kiyoseki-pro-styler-kstyler-terrible-productcustomer-service-is-a-joke-wallingford-co-528214. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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