• Report: #403830

Complaint Review: Klear Gear

  • Submitted: Mon, December 22, 2008
  • Updated: Mon, December 22, 2008

  • Reported By:Coker Alabama
Klear Gear
KlearGear.com San Antonio, Texas U.S.A.

Klear Gear Charged me for merchandise never received. San Antonio Texas

*Consumer Suggestion: Beware of negative complaints after buying - Will cost you $3,500

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I too have been ripped off by KlearGear.com.

I placed an order in November 2008 for some Christmas gifts for my office staff and never received them. I have also placed several calls to them and left several messages for them to return my call. No response has ever been received.

I have also sent at least four separate e-mails without a response.

Their website still has the message to customers requesting to check the status of their orders that they are in the process of moving their warehouse and responses may be delayed.

I will be contacting my credit card company today to dispute the charge and hope that I can get the charge removed from my account. I will not be doing business with this company again.

Doing business this way gives them a 100% profit margin and they should remove the words "Customer Service" from their website. They don't have any!

Jane c.
Coker, Alabama

This report was posted on Ripoff Report on 12/22/2008 05:31 AM and is a permanent record located here: http://www.ripoffreport.com/reports/klear-gear/san-antonio-texas/klear-gear-charged-me-for-merchandise-never-received-san-antonio-texas-403830. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Beware of negative complaints after buying - Will cost you $3,500

AUTHOR: Beware - ()

This is posted on their own website that if you provide negative feedback about Klear Gear, they will charge you $3,500.  This was on CBS news channel in Salt Lake City 11/11/13.  If you do not pay this amount they will report this to the Credit Bureau and wreck you credit.  Here is there clause:

Non-Disparagement Clause

In an effort to ensure fair and honest public feedback, and to prevent the publishing of libelous content in any form, your acceptance of this sales contract prohibits you from taking any action that negatively impacts KlearGear.com, its reputation, products, services, management or employees.

Should you violate this clause, as determined by KlearGear.com in its sole discretion, you will be provided a seventy-two (72) hour opportunity to retract the content in question. If the content remains, in whole or in part, you will immediately be billed $3,500.00 USD for legal fees and court costs until such complete costs are determined in litigation. Should these charges remain unpaid for 30 calendar days from the billing date, your unpaid invoice will be forwarded to our third party collection firm and will be reported to consumer credit reporting agencies until paid.


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