• Report: #404666
Complaint Review:


  • Submitted: Wed, December 24, 2008
  • Updated: Wed, December 24, 2008

  • Reported By:Fremont California
14439 NW Military HWY #457 San Antonio, Texas U.S.A.

KlearGear.com, KlearGear Merchandise never arrived, company completely incommunicado San Antonio Texas

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Seen the other report? The exact same thing happened to me.

Ordered Christmas presents in the middle of December, rush shipping to make sure they got here early. I received an order confirmation and the company charged my card, but I never received a shipping confirmation or the items.

The website claims that their warehouse is being moved, therefore customers may need to e-mail orderstatus@kleargear.com to check on shipment status. I e-mailed and called multiple times and still have not received a response, refund, or the items.

Kozinski, j.
Fremont, California

This report was posted on Ripoff Report on 12/24/2008 12:35 PM and is a permanent record located here: http://www.ripoffreport.com/reports/kleargear/san-antonio-texas-78231/kleargearcom-kleargear-merchandise-never-arrived-company-completely-incommunicado-san-a-404666. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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