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Report: #1148621

Complaint Review: Kleritec - Sylmar California

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  • Reported By: D. of the best preschool — Tampa Florida
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  • Kleritec 15823 West Monte Street Sylmar, California USA

Kleritec Shipping you garbage you don't want Sylmar California

Show customers why they should trust your business over your competitors...

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Everything this company says or does is a lie.  Do not do business with them.

The box of products they shipped was not what was promised.  Not worth $200.  We actually compared pricing with Discount School supply and Lakeshore BEFORE ordering, so we knew when the box arrived something was wrong.  I told them I would ship it back if they paid.  They said to take the box to UPS to ship it back using a bar code they gave me.  Checked with UPS and FedEx.  No account on file with either.  Talked to a rep, let's call him Troy, who then said I must have been mistaken about them paying for ship-back and I would need to pay shipping. 

I refused to pay $50 shipping for less than $100 worth of products.  This went on, and on for months.  The rep eventually agreed to accept $100 to go away, and I distributed the products for use.  When I paid the rep, over the phone, I told him I NEVER wanted to do buisiness with his company, in any way, ever again.  I think he actually apologized and said he understood.  Lies.

They shipped us another box of the same producst 4 days ago.  We called to ask why, and they said they had forgotten to ship a box to us....  then they billed us $398.  I called and left a message to tell them if they wanted their package it was in our dumpster. I would not ship it back or pay them a dime.  Troy called me back.  I told him again his product was in the dumpster, and hung up on him. 

I expect threats and harrasment are on the way. Can someone with deep pockets please file a lawsuit against this company?

This report was posted on Ripoff Report on 05/21/2014 01:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/kleritec/sylmar-california-91342/kleritec-shipping-you-garbage-you-dont-want-sylmar-california-1148621. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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