Complaint Review: KMJ Performance LLC - Story City Iowa
- KMJ Performance LLC 107 Industrial Park Road Story City, Iowa United States
- Phone: 5157332890
- Web: kmjperformance.com
- Category: Auto Parts
KMJ Performance LLC Diseptive Advertising Story City Iowa
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Ordered an oil pan based on the description provided on Amazon. Was unable to install pan. Requested a return. Received an email from KMJ requesting pictures. Sent requested pictures noting that the area for the oil pump was too small. Received another email from KMJ stating That It was my fault and that I got what I ordered and that my oil pan was a 5 quart not 4 quart. I took pictures of my owners manual and service manual documenting the four quart capacity. They questioned my honesty and would not admit that their oil pan would not fit my car. I called KMJ. Disconnected 3 times. Spoke to Terry, customer service manager?. He finally admitted their pan would not fit my 1968 Corvette 327. I requested my shipping charges $20.38 be refunded. No, go to Amazons policy. This is one of the worst customer service interactions I've had. I will not do businees with KMJ again!
This report was posted on Ripoff Report on 11/15/2017 04:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/kmj-performance-llc/story-city-iowa-50248/kmj-performance-llc-diseptive-advertising-story-city-iowa-1412107. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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