Report: #1018735

Complaint Review: KODAK

  • Submitted: Fri, February 22, 2013
  • Updated: Fri, February 22, 2013
  • Reported By: Suzy — Las Vegas Nevada U.S.A.
    India or somewhere
    United States of America

KODAK KODAK IYogi - Technical Support for Printers Internet

Show customers why they should trust your business over your competitors...

KODAK All in 1 Printer - called for technical support.  The foreign sounding gentleman on the phone was very pleasant, but their system is set up in a way that downloads iYOGI, a computer sharing software to "help" you get your printer working.  But really what they are doing his using this "assisting you with your printer problems" as a ploy. 

KODAK or IYOGI, whomever they are have alterior motives to download this virus like toolbar called iYOGI that the average user will never be able to figure out how to get rid of it.  Once this toolbar computer sharing software is downloaded to your computer, they find problems with your computer, tell you that its not their KODAK printer, and want to sell you a yearly subscription to fix ALL your computer needs.  Not just their printer, but ANY software (bells going off?)  Pretty slick KODAK.  You are unethical, untrustworthy, sneaky, deceptive, and I'll never trust you again.  Despite me agreeing to share the screen with your little disclaimers.  You are unethical, untrustworthy, sneaky, deceptive, and I'll never trust you again.
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