Kohls Corporation Kohls Stores Kohls Associates Incompetent and Negligent and Kohls Couldn't Care Less Lancaster, New York Nationwide

I was shopping at Kohl's on Transit Road in Depew NY on Tue 11/24/15 and lost a diamond ring valued at $1800 around 4pm - 4:30pm. In the course of looking for the ring that evening, an employee at Kohls named Georgette advised us that a ring that matched the description perfectly was turned into her by a customer around 4:30pm. She stated she turned the ring over to her manager Laura as their policy requires.

Subsequent investigation and review of video by the police and Kohls security confirms that Georgette handed Laura a ring and Laura for some inexplicable reason decided to place the ring on top of her register printer in full view of customers cashing out. A customer is seen to reach across and may have taken the ring, but that cannot be proven based on the camera angle and resolution.

We have followed a reasonable process to correspond with Kohls and pursue a just resolution for this matter but have not been successful. It is clear to me that Laura as a Kohls manager entrusted with lost and found property acted in a careless and negligent manner and failed to exercise even slight care for this property. A party who comes into possession of a lost item has a duty of at least slight care for the property's safekeeping. Kohls denies all responsibility for this and seems to feel that they and their employees have no responsibility at all for lost items that are turned into them.

Apparently it is perfectly fine for their employees to steal a lost item such as jewelry, a purse, goods, etc or be completely negligent such that the found item is again lost and they have no liability for those actions. I intend to tell the world about this incident in every way I can and publicize their irresponsible behavior and response to a valued customer.