• Report: #964845
Complaint Review:


  • Submitted: Mon, November 05, 2012
  • Updated: Mon, November 05, 2012

  • Reported By: Athens — Myrtle Beach South Carolina United States of America
129 Roweland Dr., Johnson City, Tennessee United States of America

Kollagen Kollagen of Johnson City, TN Turns a Closed Ear to Customer.s Request! Johnson City, Tennessee

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     I ordered two products from Kollagen in early July.  They gave a ten day trial period and then
charged my credit card full price.  Not having had time to fully explore their products, I had not sent them back so accepted  the additional $85+ charge.

     Soon, I called them back to cancel any further orders. They kept lowering the price for inducement if I would receive a shipment every month.  Since my bottles were almost full, that seemed ridiculous!
They gave me a half price if I would order every sixty days.  Again I refused.  This time I stated that I would call them "if and when I wanted to refill the product"!!!

     Yesterday I received a box from them!!!  DON"T they listen when a customer speaks??  Do they just turn their ear and pretend so that their hands can grab our wallets?

This report was posted on Ripoff Report on 11/05/2012 07:58 AM and is a permanent record located here: http://www.ripoffreport.com/reports/kollagen/johnson-city-tennessee-37601/kollagen-kollagen-of-johnson-city-tn-turns-a-closed-ear-to-customers-request-johnson-c-964845. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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