• Report: #652168
Complaint Review:

KoolTel America

  • Submitted: Mon, October 18, 2010
  • Updated: Mon, October 18, 2010

  • Reported By: MD2010 — Milford Delaware United States of America
KoolTel America
11301 W. Olympic Blvd. # 314 Los Angeles, California United States of America

KoolTel America Kool Communications Telephone/Internet RIPOFF Los Angeles, California

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My in-laws received their phone bill and noticed a charge for 14.95 and 17.76.  When they contacted the 800 number, they were told that I,( their daughter in law), had filled out an online form for phone service thru the computer and for a 911 messaging service to be added to their phone line without their permission.  If I being an adult can do this imagine what a 15 year old can do online with my in laws account!!!?.  I had to spend about a hour on the phone getting these charges reversed and then credited back to their account.  I do not understand how anyone can utilize information that is not even listed in their own names.  Please make sure that you are opening all bills and checking your monthly charges. These companies are getting away with YOUR HARD EARNED MONEY!!!!! for nothing. Sincerely,  MD2010

This report was posted on Ripoff Report on 10/18/2010 06:35 AM and is a permanent record located here: http://www.ripoffreport.com/reports/kooltel-america/los-angeles-california-90064/kooltel-america-kool-communications-telephoneinternet-ripoff-los-angeles-california-652168. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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