Report: #366122

Complaint Review: Koolu - Koolu.com - Mississauga Ontario

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Ripoff Report is Xcentric Ventures

Submitted: Sat, August 23, 2008
Updated: Sat, August 23, 2008
Reported By: — Muncie Indiana

Author Confirmed

Why?

Koolu - Koolu.com 5935 Airport RoadSuite 400 Mississauga, Ontario Canada

Phone: 905-4811201
Web:
Category: Liars

Koolu - Koolu.com Defective Cellular Phones The Offer RMA But Then They Add $75 Restock Fee Not Listed Than They Refuse The Returned Package Mississauga Ontario Canada

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I ordered the openmoko neo freerunner phone from koolu koolu.com on there web site they don't mention how defective the cellular phone hardware is, that they sell. I asked for a refund after delivery and they gave me an RMA to return it and tell me there is a $75 restocking fee even though they don't mention it in there shipping and return policy. Then I return it via UPS Standard to Canada for $18.50 and they refused it, making me lose even more on there faulty and defective, badly designed so called cellular phone.

Christopher
Muncie, Indiana
U.S.A.

This report was posted on Ripoff Report on 08/23/2008 12:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/koolu-koolucom/mississauga-ontario-l4v1w5/koolu-koolucom-defective-cellular-phones-the-offer-rma-but-then-they-add-75-restock-fe-366122. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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