Complaint Review: Koons toyota - Annapolis Maryland
- Koons toyota West St Annapolis, Maryland United States of America
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- Category: Auto Dealers
Koons toyota Misrepresented loan, lied at closing. Annapolis, Maryland
*Consumer Suggestion: Koons Toyota of Annapolis, MD.
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I am looking for a Toyota and noticed comments on Koon on this site. My experince is in purchasing a new truck in 2007. I had previously secured financing before purchasing the truck, but found this overe Labor Day weekend. I closed the sale on Labor Day, when my Credit Union was closed. Teh finance and sales person both GUARANTEED me I could get the truck on their financing and then transfer it the NEXT day to mine. Yes, I should have known better and yes I learned a lesson on how this dealership can lie. I should've known the second it leaves the lot, I now have a "used" vehicle. To end the story, switching loans cost me an additional $575 in financing. I needed the vehicle, but really only took it to "help them make their sales quota." I could've picked it up anytime, but did them a favor and boy did they stick it to me! It still upsets me to think of sitting in the office talkig of our familes and the entire time they're outright lying to me!
Finally, good luck with the service department. There motto should be, "Always full and always unpleasant!" No help, no consideration and a damned if I care attitude, 24-7. Maybe there all like that I don't know. My final word is go in armed to the teeth and ready for battle, because there is not a friend to be made at Koons Toyota.
This report was posted on Ripoff Report on 12/23/2009 07:54 AM and is a permanent record located here: https://www.ripoffreport.com/reports/koons-toyota/annapolis-maryland-21403/koons-toyota-misrepresented-loan-lied-at-closing-annapolis-maryland-544194. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Koons Toyota of Annapolis, MD.
AUTHOR: R - (United States of America)
SUBMITTED: Tuesday, July 20, 2010
Do not do business w/ this dealership! They mis-represent Toyota & have a bunch of idiots working there and/or Toyota is all a scam to the public.They sell vehicles to the public that are on the recall list that have either killed or injured people. They lie about financing requirements just to get Your signature and turn around and rip You off. You can never reach a person without leaving a message first and lucky if they return Your call. Some people there pretend they know everthing, but don't know sh-- when You inquire about their knowledge or blame someone else when they don't know the answer. What a joke......................... Run from these rip - off artist.
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