Report: #1367501

Complaint Review: Korusa Pest Control

  • Submitted: Thu, April 13, 2017
  • Updated: Thu, April 13, 2017
  • Reported By: Dejinah — Palmetto Florida USA
  • Korusa Pest Control

    Internet
    USA

Korusa Pest Control Korusa Pest Controlpestrongpestrong.com Customer service from the Dark Side. DO NOT BUY HERE. Internet

Show customers why they should trust your business over your competitors...

This outfit is sneaky, deceptive, greedy, rude and eccentric.

Purchased $140 worth of chemicals from their pestrong.com site. Twenty minutes later (20 minutes!) I canceled the order. They issued a $126 refund. Fiercely refused the remainder, citing a hard-to-find 10% cancellation feee that's buried in their site. No restocking needed - the action required to issue a refund requires 1 click in PayPal! The guy, Kevin Lee has spent 6+ emails defending this greed. This is the least customer-centric business I've ever worked with. 

Kevin Lee in customer service (who is also the owner I suspect) is rude and unyielding. I've got a string of a dozen or so rude, argumentative emails & his manner on the phone is pretty tough luck as well.  Their site is riddled with problems, couldn't cancel online. Lots of other issues that prove this is a podunk operation with whacko serviceCustomer service fro the dark side. DO NOT BUY HERE.

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This report was posted on Ripoff Report on 04/13/2017 09:31 AM and is a permanent record located here: http://www.ripoffreport.com/reports/korusa-pest-control/internet/korusa-pest-control-korusa-pest-controlpestrongpestrongcom-customer-service-from-the-dar-1367501. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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