Report: #1390364

Complaint Review: Kroger USBank

  • Submitted: Fri, August 04, 2017
  • Updated: Fri, August 04, 2017
  • Reported By: Horseframer — VINTON Virginia USA
  • Kroger USBank

    Nationwide
    USA

Kroger USBank Caveat emptor! St.Louis, MO, Missouri Nationwide

Show customers why they should trust your business over your competitors...

If you have a Kroger 123 Rewards card throw it away ASAP. I had racked up over one thousand plus points for rewards (per Kroger site). I went to use card and it was declined. I was confused and knew I was no where near my limit. I called US Bank who handles for Kroger. Kathy, (no last name) laughingly said we froze your account because you are four days late on your monthly payment. I asked Kathy will this interfere with my rewards check due to me in August, and Kathy giggled and said “what do you think”. She enjoys her job way too much. I paid and chopped up my card. I also checked on line and found that I now only have 66 reward points.  Then charged me a $27.00 late fee.  Caveat emptor!

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This report was posted on Ripoff Report on 08/04/2017 08:22 AM and is a permanent record located here: http://www.ripoffreport.com/reports/kroger-usbank/nationwide/kroger-usbank-caveat-emptor-stlouis-mo-missouri-nationwide-1390364. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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