Report: #1340876

Complaint Review: Kroger

  • Submitted: Thu, December 01, 2016
  • Updated: Thu, December 01, 2016
  • Reported By: Rich Lynchburg VA — Forest Virginia USA
  • Kroger
    15069 Forest Road
    Forest, Virginia
    USA

Kroger Misleading Advertisement Forest Virginia

Show customers why they should trust your business over your competitors...

 Buyer Beware.....4x the fuel points at Kroger display. When purchasing gift cards at Kroger each fall holiday season they advertise that you will receive 4x the fuel points for each gift card purchased, however the advertisement is misleading and therefore deceiving customers. Not all gift cards are sold with this expectation even though they are clearly mixed in with the others. If you purchase a Non-merchant gift card, ie Mastercard, Visa, American Express you will not receive the 4x points. The banner advertising this promotion is at the top and sides of the display in large attention getting letters with a small business card size disclaimer posted randomly throughout mixed in with the cards. (Too small to catch your attention) also no one is looking at small print they are focused on the 4x benefit and the assumption is made all cards with the display are included. The Non-merchant or other cards not in the promotion should be displayed somewhere else so as to not mislead the public. You will not get your money back on those type of cards and you will not receive the points. As told to me ...Corporate won't allow it.

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This report was posted on Ripoff Report on 12/01/2016 01:42 PM and is a permanent record located here: http://www.ripoffreport.com/reports/kroger/forest-virginia-24551/kroger-misleading-advertisement-forest-virginia-1340876. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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