• Report: #577400
Complaint Review:

Krystal Vacation Club,

  • Submitted: Wed, March 03, 2010
  • Updated: Wed, March 03, 2010

  • Reported By: Faye — seattle Washington United States of America
Krystal Vacation Club,
Krystal International Vacation Club Cancun Internet Mexico

Krystal Vacation Club, NH Krystal Vacation Club, fraud liars scammers thiefs Cancun, Mexico Internet

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Date of Problem:
2010-02-19 01:54:01.0

Company Name:
Krystal International Vacation Club

Has this problem been resolved yet?

Submitted by:

Krystal Hotel Vacation Club, Cancun, MEXICO.      Be aware of vacation club scams while on vacation! Of course, you are there to have fun, relax, tour and so Krystal has vacation specialists right at the airport to get you signed up for a Krystal Vacation Club presentation.   They count on getting you to their presentation the first day of your vacation so that you don't have time to read the fine print. You are given discounted tickets to major tourist attractions and a free breakfast. Krystal will tell you the Vacation Club is a GREAT INVESTMENT and that you will receive your money back by having your unit "rented out" by the broker they recommend. The fact is, that the broker that Krystal recommends wants $665.00 from you before they do anything at all for you. You, of course, do not find this out until after you sign the sales agreement with Krystal. We found out 14 days after we signed up and it's not mentioned at all during the presentation. When I called the broker recommended by Krystal Vacation Club pretending to be a "potential renter", the broker didn't even mention renting from a Krystal Vacation Club owner.   And if by some miracle, Regal does talk to someone that might rent your unit out, you will be responsible to do most of the work.  There is a delay for the potential rental and they dont find out if they are capable of renting your unit until YOU call Krystal to ask if there is an opening, then YOU have to call the potential renter, to let them know, and then you need to call Krystal and Regal  back to say that you have a guest that will be renting your unit out.  And Regal Rental and Sales only books from a Friday to a Friday.   Of course, this procedure and only booking from a Friday to a Friday is never mentioned at all and you find out way too late.  What reasonable person would want to wait around while these phone calls are going back and forth, when they could just call up the hotel they want and book directly?.    LOOK AT ALL the websites and all the upset people that have signed up with Krystal Vacation Club. We wish that we had. There is a clause in the Krystal Sales Vacation Club Agreement that even says "ANY STATEMENTS WHETHER VERBAL OR WRITTEN WHICH ARE NOT CONTAINED IN THE OFFICIAL DOCUMENTATION PROVIDED TO THE MEMBER AND SIGNED BY THE CLUB REPRESENTATIVE WILL BE HELD INVALID IN CASE OF DISPUTE."     And why do they have this clause???? It's because they will say and write down anything to convince you to sign. It just won't be included in the agreement and they can get away with it because of this clause. They switched paperwork on us. The representative guaranteed that we would make money and the money owed to Krystal would be paid off in 6 months because of this. The ex-football player, representative wrote "guaranteed" and his signature on one document with the dollar amounts we would receive from our rental at Krystal. But when we looked through the paperwork, this had been switched to one with-OUT his guarantee or signature by the dollar amounts. They are clever and experienced at making it sound like you're a fool if you pass up this opportunity but they leave out very sufficient information. They will tell you that they never have problems renting units out because the Convention Center is just across from them and they're always booked up by businessmen. Maybe Krystal has their units booked up, but IT'S NOT YOUR UNIT that is booked up. We went back the very next morning after we signed the contract and a different representative said we could not cancel or we would loose all our money because we had bought an "existing contract" from someone who had "upgraded." We went back again on the 4th day and talked to our first representative that we signed with, who is an ex-football player. He gave us back the original signed agreement and said it was cancelled then. We BELIEVED HIM AND WE SHOULD NOT HAVE. As I said before, Krystal's broker, Regal Rental and Sales called us 14 days afterwards and told us we were still in the vacation club and they needed $665.00 from us so they could "rent out our unit." Krystal lied about the Bank of America, too. If you read the many stories from victims of Krystal, they tell you that Bank of America will only charge a 3% interest rate because they do so much business with Krystal, and because the bank knows they will get the money paid off FAST. Krystal has told others, that there would be no interest rate at all. BUT THE INTEREST RATE(s) KRYSTAL TELLS YOU ABOUT BANK OF AMERICA IS A LIE, TOO. There is NO SPECIAL INTEREST RATE FROM BANK OF AMERICA BECAUSE OF THEIR BUSINESS WITH KRSYTAL!!!   PLEASE INVESTIGATE MORE BEFORE SIGNING UP WITH KRYSTAL VACATION CLUB IN CANCUN, MEXICO. READ THE MANY, MANY, MANY WEBSTIES ON THE INTERNET. Just go to Google or Yahoo and type in KRYSTAL FRAUD OR KRYSTAL SCAM. There are many more sites on Krystal besides these and there are literally PAGES of them! BE AWARE!!!!! If Krystal Vacation Club is such a great deal, why are there so many unhappy people?   It's not like I'm the only person that is making negative comments about them.   I DID NOT even see one positive story from an owner of the Krystal Vacation Club.  LOOK AT THEIR HISTORY!! READ WHAT OTHERS HAVE EXPERIENCED and what they are going through now. You only have 5 days to cancel and then you're out of luck.   Krystal, of course, does not mention this at the presentation either, although it is in the fine print. We went back the day after we signed the agreement, but the representative that signed us was off.  So a 2nd sales representative lied when he said we couldn't cancel. The ex-football player representative (the one we signed with) lied when he said we were cancelled when he gave us back the original sales agreement. He was probably just wanted to get rid of us to work on another potential sucker he had waiting. Remember, if it sounds too good to be true, it is!!!!!

This report was posted on Ripoff Report on 03/03/2010 01:03 PM and is a permanent record located here: http://www.ripoffreport.com/reports/krystal-vacation-club/internet/krystal-vacation-club-nh-krystal-vacation-club-fraud-liars-scammers-thiefs-cancun-mex-577400. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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