• Report: #1135760
Complaint Review:

L. A. Auto Glass Winaffix

  • Submitted: Wed, April 02, 2014
  • Updated: Wed, April 02, 2014

  • Reported By: BobF — Lawndale California
L. A. Auto Glass Winaffix
1641 1/2 Westwood Blvd. Los Angeles, California USA

L. A. Auto Glass Winaffix After buying a Groupon for a $100 discount, they upped their price by $100 Los Angeles California

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Saw a Groupon for windshield replacement offered by Winaffix.  Paid $29 for the $100 discount.

Called around the L.A. area to get prices for replacing my windshield.  Prices quoted for replacement at my home ranged from$129 to $225 and included the largest, most reputable firms.

When I called to make and appointment at their facility to use the Groupon (as instructed, I told them up front that I had the Groupon), they quoted me $325 for the windshield, replaced at their shop.  They then said they would lower the price by the $100 of the Groupon and charge me a net price of $225.

When I told them how high their price was, they said that they used a better grade of glass and better mouldings.  Having had windshields replaced in the past, I know that this is bull and refused the offer.

Groupon, when contacted, refunded my purchase price of $29 without any hesitation, once they heard this story.  They confirmed that this was not the way a Groupon was supposed to happen and said they were going to contact the shop.

This report was posted on Ripoff Report on 04/02/2014 03:18 PM and is a permanent record located here: http://www.ripoffreport.com/reports/l-a-auto-glass-winaffix/los-angeles-california-90024/l-a-auto-glass-winaffix-after-buying-a-groupon-for-a-100-discount-they-upped-their-pr-1135760. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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