Report: #1295307

Complaint Review: LA Fitness and Pro Results

  • Submitted: Tue, March 22, 2016
  • Updated: Tue, March 22, 2016
  • Reported By: Jens — Pasadena California USA
  • LA Fitness and Pro Results

    Nationwide
    USA

LA Fitness and Pro Results changed contract thru deceptive tactic, kept charging Irvine Nationwide

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My wife Deb went to LA Fitness in the second week of November to sign up with the gym and also to get some personal training. She wanted 8 sessions of personal training, one per week. The person she talked to offered her different options of 8 sessions or 12 sessions. She was never offered 6 months or 12 months of personal training.

 

She and I agreed on before she went to LA Fitness that she will get about 10 personal training sessions.

 

In order to sign up for personal training sessions LA Fitness requires to be a gym member because only gym members can use the gym. Gym membership is $29.95. Deb wanted a 12 months gym membership. She gave them the credit card to process the membership and then signed on a tablet the "contract" for the personal training. 

 

However, the agreed upon details of the contract we not visible or readable on the tablet. Nothing indicated that the "contract" was over anything different than 8 sessions of personal training. That is what was written down by hand on a piece of paper. 8 sessions of personal training was her intention and the person processing that never indicated otherwise.

 

So the real contract was over 8 sessions, each sessions $55 with one session per week, billed monthly at $220.

 

The print out of the fraudulent "contract" was however over 51 plus 3 sessions and 12 times $220!

 

When we saw that LA Fitness was taking money out from our credit card, we disputed with AMEX.

We did cancel whatever legal part of contract or gym membership is valid. We do not acknowledge the faked contract that LA Fitness fabricated. That one never got valid as Deb never had the intention to do more than 8 sessions.

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This report was posted on Ripoff Report on 03/22/2016 04:21 PM and is a permanent record located here: http://www.ripoffreport.com/reports/la-fitness-and-pro-results/nationwide/la-fitness-and-pro-results-changed-contract-thru-deceptive-tactic-kept-charging-irvine-1295307. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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