Complaint Review: LA Fitness - clifton New Jersey
- LA Fitness rt 3 clifton, New Jersey USA
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- Category: Health Spas
LA Fitness Filthy clifton New Jersey
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Filthy. Filthy.Filthy.
Email to customer service regarding the FILTHY CONDITIONS shortly after I joined. I was "assured" that customer satisfaction is their priority, and the issue would be addressed. Emailed again a week later and explained that the condition had not changed at all. No response.
Asked for the operations manager at the front desk two weeks after that as the filth persisted. I was told that I would not be given the information because the managers contact information is not given to members!!! Customer satisfaction is a priority for sure. A low, low one. The A-1 priority is clear as the sales staff goes to town on new prospects as I wait to speak to a manager I'm not important enough to access.
I hope I can post the photographs. I was shocked when I observed the same crud spots on the main work-out floor from one week to the next. Unsanitary, disappointing, and even dismissive at a basic human level, let alone at the level of business ethics and "customer satisfaction".
This report was posted on Ripoff Report on 02/20/2017 01:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/la-fitness/clifton-new-jersey/la-fitness-filthy-clifton-new-jersey-1357220. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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